Topics

Technical Assistance Coordination Library (TACL)
National Rural Transit Assistance Program
TOPICS: Apprenticeship , Career Pathways , Community Engagement , Hiring and Recruitment , Labor-Management Partnerships , Low-No , Mentorship , Policy and Planning , Procurement , Program Evaluation and ROI , Retention , Safety and Health , Trainer and Mentor Development , Training , Workforce Shortage
Transportation Technical Assistance Coordination Library (TACL)
The Transportation Technical Assistance Coordination Library (TACL) provides a viable methodology and platform for access and findability of rural and tribal transit coordination resources across a broad range of transportation technical assistance centers and the Federal Transit Administration (FTA).
The FTA-funded Technical Assistance (TA) Centers participating in this ongoing work are:
- National Aging and Disability Transportation Center (NADTC)
- National Center for Applied Transit Technology (N-CATT)
- National Center for Mobility Management (NCMM)
- National Rural Transit Assistance Program (National RTAP)
- Shared Use Mobility Center (SUMC)
- Transit Workforce Center (TWC)
The TACL Task Force uses a systematic review process for resources included in the database. New resources will be added on a quarterly basis. Let us know if you would like to serve as a peer reviewer for our resources.
Why was TACL created?
The United States Government Accountability Office (GAO) published Public Transportation: Enhanced Federal Information Sharing on Coordination Could Improve Rural Transit Services in January 2020. GAO recommended that FTA “develop a communication plan that will effectively share information with state and local stakeholders on coordination opportunities in an accessible and informative way.” This effort was created to improve interagency resource coordination between FTA and its five TA Centers.
How can TACL be used?
TACL resources can be used to identify high quality technical assistance on transportation coordination. The resources can be used for research, training, practice, operations, planning, and other purposes. We encourage authors to cite TACL resources.
Ready to get started?
Visit http://transportation-tacl.org. Click on the Training tab at the top for instructions.
If you have a question about TACL, or if you would like to be considered to become a TACL peer reviewer, please contact info@nationalrtap.org

FTA-Sponsored Technical Assistance Centers
Federal Transit Administration
TOPICS: Apprenticeship , Career Pathways , Community Engagement , Hiring and Recruitment , Labor-Management Partnerships , Low-No , Mentorship , Policy and Planning , Procurement , Program Evaluation and ROI , Retention , Safety and Health , Trainer and Mentor Development , Training , Workforce Shortage
FTA’s Technical Assistance and Workforce Development Program (49 U.S.C. § 5314) and the Public Transportation Innovation Program (49 U.S.C. § 5312) fund technical assistance centers through national nonprofit organizations across a number of areas to improve public transportation. These nonprofit partners and the work they do play a critical role in supporting public transit agencies. Their services help to:
- Improve transportation for older adults and people with disabilities
- Drive the adoption of mobility management and related promising practices
- Accelerate innovative mobility practices and strategies
- Support rural communities
- Leverage new transit technologies
- Train the public transit workforce
- Provide workforce development technical assistance
- Support research projects selected by the transit industry that address day to day issues
- Support the transit industry meet safety regulations
National Center for Applied Transit Technology (N-CATT)
The National Center for Applied Transit Technology (N-CATT) delivers expert, focused technical assistance to transit agencies and organizations in rural areas and small cities to use or develop transit technologies and innovations that make services more cost-effective and efficient. N-CATT’s work supports FTA’s mission and focus on innovation by developing and supporting transit programs and services in rural and small-city America.
National Aging and Disability Transportation Center (NADTC)
The National Aging and Disability Transportation Center (NADTC) is a national technical assistance center funded by FTA with guidance from the U.S. Department of Health and Human Services’ Administration for Community Living to promote the availability of transportation options that serve the needs of people with disabilities, seniors and caregivers with a focus on the Section 5310 program and other transit investments. NADTC supports the delivery of more effective, efficient, high-quality and coordinated specialized transportation services that maximize federal investments. NADTC provides technical assistance, information and referral; develops field training; implements interactive communication and outreach strategies; and supports communities in assessing their needs and developing innovative transportation solutions.
National Rural Transit Assistance Program (National RTAP)
The National Rural Transportation Assistance Program (RTAP) was established by FTA in 1987 to provide a wide range of professional services and products. National RTAP addresses the training and technical assistance needs of rural and tribal transit programs across the nation and supports state RTAP programs. National RTAP provides comprehensive free technical assistance programs and resources including training materials, webinars, newsletters and technical briefs, peer resources, research, and innovative technology initiatives. The National RTAP also manages the Transportation Technical Assistance Coordination Library (TACL), which provides a sustainable methodology and platform to access resources across a diverse range of transportation technical assistance centers and FTA.
Shared-Use Mobility Center (SUMC)
The Shared-Use Mobility Center is a public-interest organization dedicated to achieving equitable, affordable, and environmentally sound mobility across the US through the efficient sharing of transportation assets. By connecting the public and private sectors, piloting programs, conducting new research, and providing policy and technical expertise to cities and regions, SUMC seeks to extend the benefits of shared mobility for all. The Shared Mobility 2030 Action agenda includes improving access to public transit, on-demand shuttles or buses, ride-on-demand services, carpooling and vanpooling, and carsharing, bikesharing and scooter-sharing.
National Center for Mobility Management (NCMM)
The National Center for Mobility Management (NCMM) supports FTA’s Coordinating Council on Access and Mobility activities and is funded through a cooperative agreement with FTA. The Center works to help communities adopt transportation strategies and mobility options that empower people to live independently, and advance health, economic vitality and self-sufficiency. NCMM provides capacity-building technical assistance and training; catalogs and disseminates best practice information on innovative mobility management programs around the country; and works to improve and enhance the coordination of federal resources for human service transportation, especially for people with disabilities, older adults and people with lower incomes.

Clean Bus Planning Awards
The Clean Bus Planning Awards (CBPA) program reduces barriers to Low-No bus deployment by providing school and transit bus fleets with free technical assistance to develop comprehensive and customized fleet electrification transition plans. Applications may be submitted on a rolling basis.
National Renewable Energy Laboratory
TOPICS: Low-No , Policy and Planning
CBPA is not an incentive program, and fleets do not receive direct funding—rather, selected applicants will be allocated technical assistance resources by NREL.

Transit Workforce Development: Actions to Support Transition to Low-No Buses
U.S. Government Accountability Office
December 2024
After data analysis and expert interviews, GAO published this report which describes: (1) the status of transit agencies’ transition to zero-emission bus fleets and any challenges they may face meeting transition goals; (2) skill- and workforce-development needs of transit agencies and actions selected agencies are taking to address any workforce gaps; and (3) recommended FTA actions to assist transit agencies in preparing their workforces for zero-emission buses.

Making Connections 2024 – Creative Uses of Workforce Development Funding – Scalable Options for Agencies of All Sizes
This session about workforce development funding was presented as part of TWC’s Making Connections 2024 transit workforce conference in November, 2024.
Transit Workforce Center
November 2024
TOPICS: Funding Opportunities , Low-No , Making Connections Conference
Session Description: Providing structured workforce development programs for frontline public transit workers is of critical importance for transit agencies as they work to retain employees, integrate new technologies, and fill vacant positions. Attendees of this session learned how to use funding available to transit agencies for workforce development, such as the additional funding awarded for zero-emission projects under the Low-No/Bus and Bus Facilities grant program, and heard from agencies about how they have utilized grant funds and other FTA funding to develop and implement training programs.
Moderator:
- Karitsa Holdzkom: Senior Policy Analyst – International Transportation Learning Center / Transit Workforce Center
Speakers:
- Zachary Bodle: Assistant Business Agent Maintenance – Amalgamated Transit Union Local 265 (CA)
- John Bodnar: Director, Office of Transit Programs – Federal Transit Administration
- Jason Macumber: Senior Advisor of Workforce Development and Technology – International Transportation Learning Center / Transit Workforce Center
- Steve Jovel: Operations Manager, Workforce Development – Santa Clara Valley Transportation Authority (VTA)
- Jeff Rosenberg: Director of Government Affairs – Amalgamated Transit Union
- Mauro Varela: Treasurer – Amalgamated Transit Union Local 1277 (CA)
- Kristin Warsinski: CEO – Riverside Transit Agency (CA)

Making Connections 2024 – How Do Technicians Learn? Exploring Successful Approaches for Developing Skills
This session about training transit technicians was presented as part of TWC’s Making Connections 2024 transit workforce conference in November, 2024.
Transit Workforce Center
November 2024
TOPICS: Apprenticeship , Low-No , Making Connections Conference , Mentorship , Training
Session Description: This session delved into the most effective methods for training technicians to maintain today’s fleets of complex technology. We focused on proven strategies, such as starting with the fundamentals and progressing to hands-on training. Additionally, we discussed the value of mentorship and apprenticeship to facilitate the retention of the trained frontline workforce.
Moderator:
- Jason Macumber: Senior Advisor of Workforce Development and Technology – International Transportation Learning Center / Transit Workforce Center
Speakers:
- Russell Anderson: Director Bus Maintenance Training – California Transit Works!
- Staci Hanna: Maintenance Training Manager – TriMet
- Brian Markey: Chief Executive Officer – Custom Training Aids Inc.

Low-No Bus Transition Planning Guidebook
The Center for Transportation and the Environment
November 2024
TOPICS: Low-No , Policy and Planning , Procurement
Transitioning to a ZEB fleet requires thorough planning and consideration of the elements that are unique to ZEBs, such as range limitations, higher vehicle costs, charging and/or hydrogen infrastructure, and operator and maintenance workforce development. Failing to plan around these issues may result in added costs for bus and infrastructure purchases, project delays, service concerns, and operational challenges as low-no become a larger and larger portion of the fleet.
A properly developed Low-No Transition Plan can help overcome these challenges. This Guidebook is intended to give public transit fleet operators the knowledge necessary to plan for a full fleet transition to low-no technologies.

Making Connections 2024 – Plan, Train, Succeed: Building Your Low-NoWorkforce Transition Strategy
This session about transitioning the transit workforce to low-no vehicles was presented as part of TWC’s Making Connections 2024 transit workforce conference in November, 2024.
Transit Workforce Center
November 2024
TOPICS: Low-No , Making Connections Conference , Policy and Planning , Training
Session Description: As the transit industry accelerates toward low-no vehicle adoption, a comprehensive workforce strategy is essential for a successful transition. This session focused on creating effective plans for workforce development, implementing targeted training programs with an emphasis on safety, and ensuring long-term success in transitioning to low-no. Attendees learned about applied research, innovative training solutions, and technical assistance designed to help transit agencies develop a skilled workforce equipped to support low-no technologies.
Moderator:
- Jason Macumber: Senior Advisor of Workforce Development and Technology – International Transportation Learning Center / Transit Workforce Center
Speakers:
- Eliseo Acosta Jr: Workforce Development Coordinator – Amalgamated Transit Union
- Mark Finnicum: Chief Operation Officer – Stark Area Regional Transit Authority
- Molly King: Deputy Associate Administrator for Research, Demonstration, and Innovation – Federal Transit Administration
- Jennifer Sweten: Director of Operations – Missoula Urban Transportation District
- Billy Terry: Director – National Transit Institute (NTI)

Making Connections 2024 – Zero In and Power Up: Resources for a Smooth Workforce Transition to LVehicles
This full-day intensive session about transitions the transit workforce to low-no vehicles was presented as part of TWC’s Making Connections 2024 transit workforce conference in November, 2024.
Transit Workforce Center
November 2024
TOPICS: Low-No , Making Connections Conference , Safety and Health , Training
Session Description: Currently managing or expecting to begin the process of transitioning part of your fleet towards electrification? Transitioning from work with the 12- and 24-volts electrical systems in traditional diesel and CNG buses to Low-No buses, with upwards of 800 volts, requires a significant commitment to additional skills training and development for new and incumbent transit technicians. As a central component of a nationally-coordinated effort to help prepare frontline technicians with the training needed to meet the challenges and demands of this new technology, TWC has developed a Low-No familiarization course, currently delivered in partnership with National Transit Institute. This full-day session combined an in-depth introduction to key elements of the course resources, freely available to all, followed by an afternoon technical tour of a nearby low-no maintenance facility.
Moderator:
- Jason Macumber: Senior Advisor of Workforce Development and Technology – International Transportation Learning Center / Transit Workforce Center
Speakers:
- Brandon Liu: Instructional Designer – International Transportation Learning Center / Transit Workforce Center
- Brian Markey: Chief Executive Officer – Custom Training Aids Inc.

2024 Sector Strategies Framework
WorkforceGPS
September 2024
In September 2024, ETA released an updated Sector Strategies Framework to guide national, state, and local practitioners in their efforts to launch and implement effective sector strategies. The Framework is intended to advance knowledge and support the development, scaling, and durability of sector strategies. It provides workforce system practitioners with a clear picture of the concepts and elements essential to the successful implementation of sector partnerships and sector strategies. The Sector Strategies Framework was developed by ETA to harness lessons learned from the field, provide support to overcome common barriers, and help practitioners build knowledge in new areas.
Along with the Framework, the ETA released additional resources including:
- Implementation Guide and Self-Assessment and Action Planning Tool: Resources to help practitioners implement the Framework and assess and strengthen existing sector strategies efforts.
- ETA Blog Post: “Demand-driven training: Reimagining sector partnerships to build career pathways”
- Training and Employment Notice No. 08-24: Release and Availability of Updated 2024 U.S. Department of Labor’s Sector Strategies Framework
- Virtual Training Series: Learn more about the Framework and strategies to implement and scale sector strategies by viewing each session in this three-part series.

Mini Case Studies: Low- No Workforce Transition
Transit Workforce Center
August 2024
TOPICS: Apprenticeship , Low-No , Trainer and Mentor Development , Training
In the past decade, the number of hybrid, battery-electric, and hydrogen fuel cell buses has increased substantially across the U.S., particularly as transit locations have made use of FTA’s Low-No grant program. Well-developed and proactive training and preparation of technicians and operators is critical for a successful transition to new vehicle technologies; maintaining and operating newly procured vehicles effectively is necessary for fleet reliability and efficiency. These mini case studies offer examples of training, retention, and procurement methods being used by transit agencies to support new fleet technologies.
- Transferable Knowledge and Train-the-Trainer at IndyGo and ATU Local 1070
- Innovative Technology and Documentation for Workforce Transitioning at AC Transit and ATU Local 192
- Training Operators Through Pre-Apprenticeship, Apprenticeship, and Mentorship at Golden Gate Transit and ATU Local 1575
- Frontline Worker Involvement in Vehicle Procurement at SporTran and ATU Local 588
- Midwest Hydrogen Center of Excellence at SARTA and AFSCME Local 1880

Powering Up the Workforce: Transit Workforce Center’s ZerBus Resources Webinar
A safe and successful transition to low-no vehicles requires a significant commitment to additional workforce skills, training, and development. This webinar showcases the tools and resources TWC makes available to help frontline technicians meet the challenges and demands of ZEB technology. Hear from and enjoy this interactive discussion with TWC, the Federal Transit Administration, the National Transit Institute, and the American Public Transportation Association.
Transit Workforce Center
June 2024
TOPICS: Low-No
Below, you will find the link to the full slideshow used during the webinar as well as other useful resources.

Developing Transit Talent Pipelines
TransitCenter’s report explores the workforce challenges of transit bus mechanics and maintenance workers, which are essential for transitioning to low-no buses and restoring pre-pandemic service. Agencies are struggling to maintain a steady pipeline for these positions due to retirements, attrition, and a changing labor market. The report determines that agencies should engage more actively with potential workers and encourage them to join the transit workforce, as well as finding new ways to prepare new workers and retrain current workers to meet current and future needs, particularly as technology for low-no buses continues to change and grow more widespread. The report recommends greater investment from transit agencies, state and federal government, and philanthropy to support transit jobs.
TransitCenter
May 2024
TOPICS: Hiring and Recruitment , Low-No , Policy and Planning , Retention , Workforce Shortage

Joint Office of Energy and Transportation Workforce Development Resources
The Joint Office of Energy and Transportation (Joint Office) supports the deployment of low-no, convenient, and accessible transportation infrastructure. In addition to providing direct funding support for workforce development, the Joint Office has collated example resources to support workforce development activities for an electrified transportation system.
Joint Office of Energy and Transportation
TOPICS: Apprenticeship , Funding Opportunities , Low-No , Policy and Planning , Training , Workforce Shortage

How to train for the Bus – The Low-No Bus
In this video, James Hall, Principal & Founder of ZEB Tech, and Bekhi Spika, Vice President & Chief Revenue Officer of Spika Design & Manufacturing, have a conversation about transitioning and training the transit workforce for low-no buses.
Spika Design & Manufacturing
February 2024

Zeroing in on New Standards for the Low-No Bus Fleet
In this video, Bryan Sooter, P.E., Director of Standards at the American Public Transportation Association (APTA), and Bekhi Spika, VP and CRO of Spika Design & Manufacturing, have a conversation about low-no standards, including how standards are created in public transportation; the challenges faced by transit agencies in getting prepared for an entirely new way of operating with entirely new technology in existing, new or modified infrastructure; the kinds of areas that new standards on low-no can be expected to encompass; and the guidance on resources available from APTA for transit agencies shifting to low-no fleets.
Spika Design & Manufacturing
February 2024
TOPICS: Low-No , Policy and Planning , Training

Champaign-Urbana Mass Transit District’s Low-No Technology
Check out Champaign-Urbana Mass Transit District’s (MTD) low-no technology! In these videos, MTD unveils their low-no buses and their work to use fully solar-produced hydrogen.
Champaign-Urbana Mass Transit District
February 2024
TOPICS: Low-No

Tribal Nations Funding Opportunities
This page provides an updated and filterable list of funding opportunities for electric vehicle development in tribal nations.
Joint Office of Energy and Transportation
TOPICS: Funding Opportunities , Low-No
This recommended practice is a guide for transit bus maintenance and maintenance training with a series of learning objectives that represent the knowledge and skills technicians should acquire as a result of low-no bus training. This recommended practice is divided into three modules. Level 100 identifies the knowledge and skills technicians will need to gain a basic understanding of how low-no buses operate, how they compare/contrast with other buses, general safety precautions, and function of each major component. Level 200 expands on familiarization material offered in the previous module by providing technicians with more detailed information on low-no safety, components, systems and theory of operation. Level 300 then focuses on low-no troubleshooting techniques, related special tools, and the knowledge and skills that technicians will need to perform common low-no maintenance and repair tasks.
The American Public Transportation Association developed this recommended practice with a joint labor and management work group, with assistance from the International Transportation Learning Center.

Low-No Bus Familiarization Course
Transit Workforce Center
September 2023
TOPICS: Low-No , Safety and Health , Trainer and Mentor Development , Training
This course provides participants with an overview and familiarization to battery electric bus (BEB) basics. This will include an overview of what a BEB is, and what makes it both similar and different from its standard transit counterparts. The course will include sections on BEB components and systems, details on its internal functions (CAN, High Voltage systems, battery packs, etc.), the management systems, and a quick glance at preventive maintenance tasks. The course will follow up with a module on some electrical fundamentals, safety features, considerations, risk and hazard assessment, PPE, and comes with demonstrations of actual technicians performing de-energization (LOTO) of a Proterra and New Flyer model bus, and concludes with the third module introducing details involved with BEB charging, including the details of current BEB charging technologies, emerging charging technologies and opportunities, electric vehicle charging standards, and common considerations in charging maintenance and charger safety precautions.
Disclaimer : This course is intended only as informal guidance on the matters addressed, and should not be relied upon as the sole method or manner for performing the tasks or work outlined in the materials.

Bus Operator Workforce Management: Practitioner’s Guide
This report, produced by the Eno Center for Transportation, International Transportation Learning Center (ITLC), and Huber & Associates, is a practitioner’s guide that provides recommendations and resources enabling transit agencies to better assess, plan, and implement their operator workforce management programs. A link to a related TRB webinar is also included.
Transit Cooperative Research Program
August 2023
Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; Transit Cooperative Research Program; Robert Puentes; Philip Plotch; Brianne Eby; Paul Lewis; Karitsa Holdzkom; Xinge Wang; Douglas Nevins; Kenyon Corbett; Melissa Huber