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Powering Up the Workforce: Transit Workforce Center’s Zero-Emission Bus Resources Webinar
A safe and successful transition to zero-emission vehicles requires a significant commitment to additional workforce skills, training, and development. This webinar showcases the tools and resources TWC makes available to help frontline technicians meet the challenges and demands of ZEB technology. Hear from and enjoy this interactive discussion with TWC, the Federal Transit Administration, the National Transit Institute, and the American Public Transportation Association.
Transit Workforce Center
June 2024
TOPICS: Zero Emission Buses
Below, you will find the link to the full slideshow used during the webinar as well as other useful resources.
APTA’s Workforce Clearinghouse
APTA’s Workforce Clearinghouse connects users with convenient access to industry materials, stories, and recommended practices. Use the search bar or choose a categorical grouping to find resources from APTA’s six ‘Workforce Mini Guides’ as well as selected examples from the initial workforce volume – APTA’s Transit Workforce Readiness Guide.
American Public Transportation Association (APTA)
Joint Office of Energy and Transportation Workforce Development Resources
The Joint Office of Energy and Transportation (Joint Office) supports the deployment of zero-emission, convenient, accessible, and equitable transportation infrastructure. In addition to providing direct funding support for workforce development, the Joint Office has collated example resources to support workforce development activities for an electrified transportation system.
Joint Office of Energy and Transportation
De-Escalation Training Resource Directory
The Federal Transit Administration (FTA) has gathered these resources to support the transit industry in developing, implementing, and updating their training programs. The resources illustrate ways agencies throughout the transit industry are implementing de-escalation training.
Federal Transit Administration
February 2024
TOPICS: Policy and Planning , Safety and Health , Training
Passenger Assistance, Safety And Sensitivity (PASS) Program Handbook
CTAA’s Passenger Assistance, Safety and Sensitivity (PASS) driver training program provides resources and standards for operators to transport passengers in the most safe, sensitive and careful manner possible. PASS is ideal for non-emergency medical transportation (NEMT) trips, for ADA paratransit services, for specialized transit for older passengers, for human and social service riders — really any transportation operation where the passengers require extra care.
Community Transportation Association of America
January 2024
Mental Health Resources for Transit Workers
The Federal Transit Administration has aggregated the mental health resources to support transit industry workers during challenging times. Topics include suicide prevention, active shooter preparedness, mental health first aid, and more.
U.S. Department of Tranportation, Federal Transit Administration
December 2023
TOPICS: Safety and Health
Lesson Planning Webinar: Basics to Best Practices
Have you ever been tasked with developing or delivering a class and didn’t know where to start? Do you have a class that isn’t engaging learners and you don’t know why? On September 26, 2023, TWC hosted an informative webinar on Lesson Planning basics and best practices with award winning author and advisor on all things training, Dr. Chuck Hodell. We took a high-level look at Lesson Planning for those new to training, as well as discussed how to overcome inherent challenges and best practices for transit trainers.
Transit Workforce Center
September 2023
TOPICS: Trainer and Mentor Development , Training
Battery Electric Bus Familiarization Course
Transit Workforce Center
September 2023
This course provides participants with an overview and familiarization to battery electric bus (BEB) basics. This will include an overview of what a BEB is, and what makes it both similar and different from its standard transit counterparts. The course will include sections on BEB components and systems, details on its internal functions (CAN, High Voltage systems, battery packs, etc.), the management systems, and a quick glance at preventive maintenance tasks. The course will follow up with a module on some electrical fundamentals, safety features, considerations, risk and hazard assessment, PPE, and comes with demonstrations of actual technicians performing de-energization (LOTO) of a Proterra and New Flyer model bus, and concludes with the third module introducing details involved with BEB charging, including the details of current BEB charging technologies, emerging charging technologies and opportunities, electric vehicle charging standards, and common considerations in charging maintenance and charger safety precautions.
Disclaimer : This course is intended only as informal guidance on the matters addressed, and should not be relied upon as the sole method or manner for performing the tasks or work outlined in the materials.
Bus Maintenance Apprenticeship On-the-Job Learning Task Book
International Transportation Learning Center
July 2023
TOPICS: Apprenticeship , Mentorship , Trainer and Mentor Development , Training
The Bus Maintenance Apprenticeship On-the-Job Learning (OJL) Task Book allows mentors and apprentices to track competency. The Task Book contains individual job tasks in 10 job functions (e.g., Electrical & Electronic, Steering & Suspension, etc.). Once the mentor and apprentice both agree that the apprentice is competent in a specific task (e.g., can test, adjust or replace a voltage regulator), each signs-off on that task.
Like the Apprenticeship Framework, the Task Book is aligned with the Automotive Service Excellence (ASE) task list and APTA training standards. Under the Contract/Agreement established by each agency’s Joint Apprenticeship Committee (JAC), however, each agency is free to add, delete or modify tasks to suit their unique operating conditions and bus equipment. The Task Book serves as a useful checklist to make certain that mentors have provided adequate OJL for each job task, and apprentices can demonstrate they are capable of performing those tasks safely and effectively on their own. The use and preservation of the Job Book are the responsibility of both parties.
Creating Opportunities for Individuals with Disabilities in the Transportation Workforce
When transportation professionals are equipped with knowledge and skills about disability topics, they can help create welcoming and engaging employment settings for individuals with disabilities. This new NCMM/TWC learning module offers hiring professionals strategies to recruit and retain individuals with disabilities in the transportation workforce. Learn about partnerships, inclusive hiring, and accommodations to attract and retain employees with disabilities.
National Center for Mobility Management; Transit Workforce Center
May 2023
Apprenticeship Start-up Summary
These summaries outline the steps to tailor an effective Registered Apprenticeship (RA) program. These steps can be completed in order or, in some cases, concurrently. Apprenticeship programs are customizable to meet the employers’ skill requirements.
ProgressWorx
April 2023
TOPICS: Apprenticeship , Career Pathways , Labor-Management Partnerships , Mentorship , Training
If the workforce for the occupation to be registered as an apprenticeship is represented by a labor union, the employer and union would register the program as an Individual Joint program. If the workforce is not represented, the program would be registered as an Individual Non-Joint program by the employer.
Apprenticeship Training Courses
This series of free online training courses will help transit providers and others plan for, create, and sustain registered apprenticeship programs. Several courses have already been released and others are forthcoming.
Jobs for the Future
March 2023
TOPICS: Apprenticeship , Career Pathways , Mentorship , Trainer and Mentor Development , Training
ITLC Signals Training Consortium
The International Transportation Learning Center (ITLC) organizes multiple national training consortia to develop standards-based national training courseware for frontline occupations in public transportation organizations.
In 2013, public transportation agencies and unions across the country came together to form the National Signals Maintenance Training Consortium. They were driven to create a full set of standardized national courseware to support training and apprenticeship programs for signal maintainers. Since then, over 70 signals maintenance subject matter experts from 26 member agencies and unions have worked with instructional systems designers from the ITLC to create a comprehensive training program for signal maintainers.
International Transportation Learning Center
November 2022
TOPICS: Safety and Health , Training
Transportation Learning Network (TLN)
The Transportation Learning Network (TLN) is part of an industry-wide effort aimed at strengthening transit training programs. It is designed and maintained by the International Transportation Learning Center, and provides a platform for accessing industry specific training materials – both for direct self-led online learning and also for download by trainers to use in a classroom or field settings. Topics covered include maintenance of transit elevators and escalators, signals, railcar and traction power.
International Transportation Learning Center
September 2022
TOPICS: Apprenticeship , Safety and Health , Training
National Transit Frontline Worker Recruitment Campaign
Across the United States, whether large, small, urban, rural, or tribal, transit agencies are facing the challenge of recruiting and retaining drivers, mechanics, and technicians who can operate and maintain the buses of our public transit systems. To help support local transit efforts, TWC is developing the #ConnectingMyCommunity national frontline worker recruitment campaign, coordinated with the Federal Transit Administration (FTA) and industry, labor, and community partners from around the country.
Transit Workforce Center
July 2022
Entry-Level Driver Training (ELDT) Resources
The Federal Motor Carrier Safety Administration (FMCSA) established Entry Level Driver Training (ELDT) regulations that set baseline training requirements for entry-level drivers. This rule impacts any individual wishing to obtain for the first time (or to upgrade to) a Class A or Class B Commercial Driver’s License. These resources from the Minnesota Rural Transit Assistance Program (RTAP) provide information about the regulations, training materials, training providers, checklists, etc. to assist transit agencies in complying with regulations.
Minnesota Rural Transit Assistance Program
February 2022
TOPICS: Career Pathways , Hiring and Recruitment , Training
Preparing for and Capturing Video Footage for Instructional Video
International Transportation Learning Center
March 2021
TOPICS: Trainer and Mentor Development , Training
Digital and video instruction are two ways in which transit agencies can enhance their current training methods for their frontline employees. In a previous skill booster event, we showcased video editing software Filmora™. But before you can edit video, you need to capture it. As videography expert and the presenter of this session Kenyon Corbett says, “there is no replacement for good audio and video.”
This video uses real-world examples to demonstrate the Dos and Don’ts of capturing video and audio for instructional videos. It also outlines how best to prepare for this process.
This is one of several skill booster events held by the International Transportation Learning Center (ITLC). Other webinars can be found by filtering by resource type.
ASE Transit Bus Test Study Guide
The Official ASE Study Guide for Transit Bus Tests is designed to help technicians prepare for the ASE certification tests, which identify and recognize those Transit Bus Technicians who demonstrate knowledge of the skills necessary to diagnose, service, and repair various systems on transit buses.
Automotive Service Excellence (ASE)
January 2021
TOPICS: Safety and Health , Training , Zero Emission Buses
Creating and Editing Instructional Videos to Engage Learners
Beyond the traditional classroom environment, one way transit trainers can enhance delivery is through video instruction. This recorded webinar demonstrates Filmora™, an affordable and easy-to-use platform that helps you create video instruction modules.
This is one of several skill booster events held by the International Transportation Learning Center (ITLC).
International Transportation Learning Center
November 2020
TOPICS: Trainer and Mentor Development , Training
ITLC Rail Car Training Consortium
The International Transportation Learning Center (ITLC) organizes multiple national training consortia to develop standards-based national training courseware for frontline occupations in public transportation organizations.
Started in late 2015, the National Rail Car Training Consortium has moved forward with its mission to create standardized national training courseware for rail car technicians. The development team composed of over 40 rail car maintenance subject matter experts (SMEs) from 18 member agencies and unions from across the country, along with instructional systems designers from the ITLC, design curriculum and courseware for the rail and transit industry.
The attached catalog contains a summary of Consortium courseware.
International Transportation Learning Center
July 2020
TOPICS: Safety and Health , Training
Battery Electric Bus Familiarization Webinars
The International Transportation Learning Center presents three distance-based courses to help transit bus technicians gain fundamental understanding of battery electric bus (BEB) technology. These courses are recorded from live online sessions.
International Transportation Learning Center
June 2020
TOPICS: Safety and Health , Training , Zero Emission Buses
In each session, experts from various BEB manufacturers presented on specific topics, with over 400 participants attending. Each session is introduced by John Schiavone, who moderated many questions from participants. Please click through the drop-down options below to view the recorded sessions, slides and presenters’ notes, and sample tests and test answers.
Integrating eLearning in Transit Frontline Learning
In this webinar, guest speaker Ron Thiele, Xpan Interactive, presented on ways in which some transit organizations use eLearning.
This is one of several skill booster events held by the International Transportation Learning Center (ITLC).
International Transportation Learning Center
May 2020
TOPICS: Trainer and Mentor Development , Training
Training Syllabus to Instruct Bus Technicians on Hybrid Drive Systems Operations and Maintenance
This Recommended Practice provides guidelines for establishing a standardized bus maintenance training program related to the theory of operation, maintenance and troubleshooting of bus hybrid drive transmissions and related equipment.
American Public Transportation Association
October 2016
TOPICS: Training
Training Syllabus to Instruct Bus Technicians on EPA Emissions Standards and Treatment Technologies
This Recommended Practice provides guidelines for establishing a standardized bus maintenance training program related to the maintenance and troubleshooting of bus engine and after treatment components used to achieve applicable EPA emission standards.
American Public Transportation Association
October 2016
TOPICS: Training
Training Syllabus to Instruct/Prepare for the ASE Transit Bus Diesel Engines Test
This Recommended Practice provides guidelines for establishing a standardized bus maintenance training program related to the Automotive Service Excellence (ASE) certification program syllabus for the diesel engines used in transit buses and coaches.
American Public Transportation Association
October 2016
TOPICS: Training
Training Syllabus to Instruct/Prepare for the ASE Transit Bus Air Brake Systems Test
This Recommended Practice provides guidelines for establishing a standardized bus maintenance training program related to the Automotive Service Excellence (ASE) certification syllabus for transit bus and coach air brake systems.
American Public Transportation Association
October 2016
TOPICS: Training
Training Syllabus to Instruct/Prepare for the ASE Transit Bus Electrical/Electronics Test
This Recommended Practice provides guidelines for establishing a standardized bus maintenance training related to the ASE certification program syllabus for the electrical/electronics systems used in transit buses and coaches.
American Public Transportation Association
October 2016
TOPICS: Trainer and Mentor Development , Training
Training Syllabus to Instruct/Prepare for the ASE Transit Bus HVAC Test
This Recommended Practice provides guidelines for establishing a standardized bus maintenance training related to the Automotive Service Excellence (ASE) certification program syllabus for heating, ventilation, and air conditioning (HVAC) systems used in transit buses and coaches.
American Public Transportation Association
October 2016
TOPICS: Training
Training Syllabus to Instruct/Prepare for the ASE Transit Bus Transmission and Drivetrain Test
This Recommended Practice provides guidelines for establishing a standardized bus maintenance training related to the Automotive Service Excellence (ASE) certification program syllabus for transmissions and drivetrains used in transit buses and coaches.
American Public Transportation Association
October 2016
TOPICS: Training
A National Training and Certification Program for Transit Vehicle Maintenance Instructors
This TCRP report provides a proposed national program structure and plan for training and certifying transit bus and rail maintenance instructors. The report also provides best practices used in the public and private sectors to prepare and certify technical instructors, as well as the attributes and instructional delivery methods found most effective for maintenance instructors.
Transit Cooperative Research Program
January 2015
TOPICS: Trainer and Mentor Development , Training
Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; Transit Cooperative Research Program Synthesis Program; Transit Cooperative Research Program; Transportation Learning Center; Educational Data Systems Inc
Establishing a National Transit Industry Rail Vehicle Technician Qualification Program—Building for Success
TRB’s Transit Cooperative Research Program (TCRP) Report 170: Establishing a National Transit Industry Rail Vehicle Technician Qualification Program—Building for Success describes a system of qualification that has been developed for rail vehicle technicians. This qualification system is available for implementation through the Transportation Learning Center.
The program integrates national training standards, progressive classroom curricula and introductory courseware, on-the-job learning modules, an apprenticeship framework that combines well-designed sequences of learning, mentoring to support learners, and coordination of classroom and on-the-job learning. The qualification system also includes written and hands-on certification assessments to confirm that technicians have the practical knowledge and skills required to perform their jobs at the highest level of expertise.
Transit Cooperative Research Program (TCRP) & International Transportation Learning Center
January 2014
TOPICS: Career Pathways , Mentorship , Trainer and Mentor Development , Training
Training Course – Transit Bus Emissions Control Systems
A three-day course designed to deepen bus technicians’ understanding of the operation and maintenance of transit bus emission control systems.
Intermountain Transit Career Ladder, Inc.
January 2011
TOPICS: Training
National Guidelines for Apprenticeship Standards for Bus Maintenance Technicians
These National Joint Apprenticeship and Training Committee (NJATC) Apprenticeship Standards have as their objective the training of Bus Maintenance Technicians skilled in all phases of bus maintenance. The NJATC and its affiliated Local Joint Apprenticeship and Training Committees recognize that in order to accomplish this, there must be well-developed on-the-job learning combined with related instruction. This recognition has resulted in the development of these Apprenticeship Standards.
Developed by the Intl. Transportation Learning Center and National Joint Apprenticeship and Training Committee (NJATC) in cooperation with the U.S. Department of Labor, Office of Apprenticeship.
Approved and certified by the U.S. Department of Labor, Office of Apprenticeship on 8/25/2010.
International Transportation Learning Center & National Joint Apprenticeship and Training Committee (NJATC)
August 2010
Rail Vehicles Maintenance Training Standards
In response to the transit industry’s need for rail vehicles maintenance training, the Transportation Learning Center partnered with APTA, transit agencies and unions representing transit workers to develop these joint labor-management training guidelines and recommended training practices.
American Public Transportation Association (APTA) & International Transportation Learning Center
June 2010
TOPICS: Policy and Planning , Training
Traction Power Maintenance Training Standards
This Recommended Practice establishes standards for a program of traction power maintenance training.
American Public Transportation Association
June 2010
TOPICS: Training
Electrical Standards Fundamentals
A document of electrical safety standards and fundamentals. The fundamentals include Electrons, Static Electricity, and Magnetic fields. It also covers how power is transmitted to buildings through the power grid and how grounding is built into delivery systems. This resource is intended only to provide an overview of fundamental principles – please see Terms & Conditions.
International Transportation Learning Center
January 2010
TOPICS: Safety and Health , Trainer and Mentor Development , Training
Signals Training Standards Curriculum Map
A curriculum map of the Signals Training Standards released on January 22, 2008.
International Transportation Learning Center
January 2008
TOPICS: Safety and Health , Trainer and Mentor Development , Training
APTA Recommended Practice for Transit Bus Operator Training
This recommended practice provides guidance for standardized transit operator training to assist in the development of professional bus operators resulting in quality service. Individual operating agencies can modify these guidelines to accommodate their specific training goals and operating modes.
American Public Transportation Association (APTA)
May 2007
TOPICS: Safety and Health , Trainer and Mentor Development , Training
Digital Multimeter Reference Guide
This reference guide explains how to use a digital multimeter, including glossaries, safety precautions, and related resources.
International Transportation Learning Center
TOPICS: Training , Zero Emission Buses
Transit Bus Certification Tests
This Test Series identifies and recognizes Transit Bus Technicians who demonstrate knowledge of the skills necessary to diagnose, service, and repair various systems on transit buses. Technicians can use the Official ASE Study Guide for Transit Bus Tests to prepare.
Automotive Service Excellence
TOPICS: Safety and Health , Training , Zero Emission Buses
Rail Signals Training Content and Standards
An overview of ITLC’s signals training course (2 modules—level 100 and 200).
International Transportation Learning Center
Matrix of Training Materials for Fundamental Bus Maintenance Skills
This matrix of training materials describes resources available to members of the National Joint Apprenticeship and Training Committee (NJATC) through other Committee members and from third-party resources. This document refers to JOB FUNCTION 1: FUNDAMENTAL SKILLS of the Department of Labor Apprenticeship Framework for Bus Maintenance (developed by the ITLC).
Interested parties should contact the provider of each resource directly. Some resources may not currently be available.
National Joint Apprenticeship and Training Committee; International Transportation Learning Center
TOPICS: Apprenticeship , Training
Matrix of Training Materials for Fundamental Electrical/ Electronic Systems Skills
This matrix of training materials describes resources available to members of the National Joint Apprenticeship and Training Committee (NJATC) through other Committee members and from third-party resources. This document refers to JOB FUNCTION 2: Electrical and Electronic Systems of the Department of Labor Apprenticeship Framework for Bus Maintenance (developed by the ITLC).
Interested parties should contact the provider of each resource directly. Some resources may not currently be available.
National Joint Apprenticeship and Training Committee; International Transportation Learning Center
TOPICS: Apprenticeship , Training