Knowledge Management Resource to Support Strategic Workforce Development for Transit Agencies

Knowledge Management Resource to Support Strategic Workforce Development for Transit Agencies
Transit Cooperative Research Program (TCRP)
January 2018

TRB’s Transit Cooperative Research Program (TCRP) Research Report 194: Knowledge Management Resource to Support Strategic Workforce Development for Transit Agencies explores the importance of knowledge management (KM), which is an organization’s process for collecting, storing, and sharing organizational information and knowledge, and provides guidance on implementing KM strategies in transit agencies. In addition, the guidance includes action plans for developing particular aspects of KM, analysis of KM strategies at several transit agencies, and a catalog of KM technology tools and resources.

Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; Transit Cooperative Research Program; Candace Blair Cronin; Allison Alexander; Elora Majumdar; Chelsey Thompson; Brock Wolf; Ream Lazaro; Valerie Lazaro

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