Pathway to Promote Diversity within Public Transit Workforce

Considering the transit industry’s existing diversity and inclusion toolkits and guidelines, this project emphasizes lessons from in-depth interviews with leaders from 18 transit agencies across the country.  The report highlights: the critical factors that impact the current level of diversity and career mobility within transit agencies; how diversity efforts help explore resources and provide opportunities for effective and robust employee engagement; and the significance of evaluation systems in creating a more transparent recruitment process that initiates structural shifts, resulting in better recruiting.