Bus Operators in Crisis

TransitCenter’s report, entitled Bus Operators in Crisis: The Steady Deterioration of One of Transit’s Most Essential Jobs, and How Agencies Can Turn Things Around, analyzes the nationwide phenomenon of bus operator shortages and advocates for enhanced job quality in the occupation. It details the challenges American operators are facing, and offers solutions that transit agencies can take to solve issues locally, as well as steps that state and the federal governments can take to provide agencies with necessary support.

This resource also includes a link to a webinar hosted in July, 2022 presenting information from the report and slides from the webinar.