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twc@transportcenter.orgResource Center
The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.
We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.
Bus Operator Workforce Management: Practitioner’s Guide
This report is a practitioner’s guide that provides recommendations and resources enabling transit agencies to better assess, plan, and implement their operator workforce management programs. A link to a related TRB webinar is also included.
Transit Cooperative Research Program
August 2023
TOPICS: Apprenticeship, Career Pathways, Hiring and Recruitment, Labor-Management Partnerships, Mentorship, Policy and Planning, Retention, Safety and Health, Training, Workforce Shortage, Zero Emission Buses
Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; Transit Cooperative Research Program; Robert Puentes; Philip Plotch; Brianne Eby; Paul Lewis; Karitsa Holdzkom; Xinge Wang; Douglas Nevins; Kenyon Corbett; Melissa Huber
National Transit Workforce Development Strategic Plan 2023 to 2028
The Federal Transit Administration’s (FTA) first National Transit Workforce Development six-year Strategic Plan outlines goals and objectives to address workforce challenges and opportunities in the public transportation industry.
Federal Transit Administration
August 2023
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The Federal Transit Administration’s (FTA) first National Transit Workforce Development six-year Strategic Plan outlines goals and objectives to address workforce challenges and opportunities in the public transportation industry. The plan has six overarching goals: ensuring worker safety and health, investing in workforce development, driving workforce recruitment, ensuring worker retention, developing worker skills, and tracking success through appropriate metrics. FTA’s Transit Workforce Center led the development of this plan collaborating closely with FTA and with stakeholders across transit agencies, unions, national transit associations, the US Department of Labor, and workers. The plan will guide FTA’s activities and investments to support transit agencies as they recruit, retain, and train the diverse workforce they need today and tomorrow.
Microtransit Driver Stories
As part of the Mobility Innovation Collaborative, SUMC is sharing stories from mobility-on-demand drivers. These stories aim to capture and elevate perspectives from drivers across different transit agencies.
Shared-Use Mobility Center
TOPICS: Career Pathways
Resources for New Immigrants and Refugees
This WorkforceGPS page provides a variety of employment resources for new immigrants and refugees, including factsheets in different languages, information about funding and training programs, and other special services.
WorkforceGPS
August 2023
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Opening Doors: Including People with Disabilities in the Transit Workforce
In the transportation industry, individuals with disabilities should comprise part of a diverse workforce and can be included in recruitment and retention initiatives. “Opening Doors: Including People with Disabilities in the Transit Workforce” offers an overview of strategies and is one of the feature articles in the July-August 2023 edition (Issue 346) of TR News, TRB’s magazine.
TR News
August 2023
TOPICS: Diversity, Equity, Inclusion, and Access, Hiring and Recruitment, Retention, Workforce Shortage
In the transportation industry, individuals with disabilities should comprise part of a diverse workforce and can be included in recruitment and retention initiatives. “Opening Doors: Including People with Disabilities in the Transit Workforce” offers an overview of strategies and is one of the feature articles in the July-August 2023 edition (Issue 346) of TR News, TRB’s magazine.
Authors: Judy Shanley (National Center for Mobility Management), Shayna Gleason (Transit Workforce Center), and Patricia Greenfield (Transit Workforce Center)
Collaborative Planning: A Look at the Partnership between Metro Transit and Heartland Bike Share in Omaha, NE
In Omaha, Nebraska, the city’s public transit provider Metro Transit and non-profit bikeshare provider Heartland Bike Share have been collaborating on ways to make biking and transit more connected and more appealing in their community. This case study examines the partnership and how transit and micromobility integration can benefit a city, support both modes, and provide more options for travelers.
Shared-Use Mobility Center
July 2023
TOPICS: Policy and Planning
People First
This report from TransitCenter describes the current transit industry workforce shortage and provides recommendations for agency leadership, policy makers, and community advocates to help address the issue, including creating a robust human resources department, as well as strategies to address recruitment, training, and retention.
TransitCenter
July 2023
TOPICS: Workforce Shortage
Bus Maintenance Apprenticeship On-the-Job Learning Task Book
The Bus Maintenance Apprenticeship On-the-Job Learning (OJL) Task Book allows mentors and apprentices to track competency. The Task Book contains individual job tasks in 10 job functions (e.g., Electrical & Electronic, Steering & Suspension, etc.).
International Transportation Learning Center
July 2023
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The Bus Maintenance Apprenticeship On-the-Job Learning (OJL) Task Book allows mentors and apprentices to track competency. The Task Book contains individual job tasks in 10 job functions (e.g., Electrical & Electronic, Steering & Suspension, etc.). Once the mentor and apprentice both agree that the apprentice is competent in a specific task (e.g., can test, adjust or replace a voltage regulator), each signs-off on that task.
Like the Apprenticeship Framework, the Task Book is aligned with the Automotive Service Excellence (ASE) task list and APTA training standards. Under the Contract/Agreement established by each agency’s Joint Apprenticeship Committee (JAC), however, each agency is free to add, delete or modify tasks to suit their unique operating conditions and bus equipment. The Task Book serves as a useful checklist to make certain that mentors have provided adequate OJL for each job task, and apprentices can demonstrate they are capable of performing those tasks safely and effectively on their own. The use and preservation of the Job Book are the responsibility of both parties.
