1-855-888-NTWC (6892)
twc@transportcenter.orgResource Center
The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.
We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.
CLEAR
Making Connections 2022 – Online Training and Learning Technologies
This session about online training was presented as part of TWC’s Making Connections 2022 transit workforce conference in December, 2022.
Transit Workforce Center
December 2022
TOPICS: Making Connections Conference, Training
Session Summary: The Online Training and Learning Technologies Workshop addressed how online training is evolving, strategies to start or expand an online training program, and ways to incorporate learning technologies, regardless of training program size. The session included an exciting snapshot of how cutting-edge learning technologies are successfully being used in the transit industry today.
Moderator
- Grant Young: Instructional Systems Design Consultant – International Transportation Learning Center/Transit Workforce Center
Speakers
- Julie Deibel-Pundt: Program Director, Instructional Design – International Transportation Learning Center/Transit Workforce Center
- Michael Flocchini: Training and Education Manager – AC Transit
- Todd Marks: Founder, CEO and President – Mindgrub Technologies
Making Connections 2022 – Mentoring: A Great Route to Frontline Workforce Development
This session about mentoring was presented as part of TWC’s Making Connections 2022 transit workforce conference in December, 2022.
Transit Workforce Center
December 2022
TOPICS: Apprenticeship, Career Pathways, Diversity, Equity, Inclusion, and Access, Making Connections Conference, Mentorship, Retention, Trainer and Mentor Development
Session Summary: This session explored how transit agencies can use structured mentoring programs and mentor training as an effective approach to deal with the challenges of recruiting, supporting, training, and retaining drivers and technicians. Current and former mentors and mentor program coordinators from labor and management discussed the fundamentals of mentoring, the mentoring process and its impact on employees and agencies, along with the varied ways mentoring can and should be an integral part of any training or apprenticeship program.
Moderator
- Stu Bass: Principal – Progress Worx; Founding Director – Keystone Development Partnership
Speakers
- Raul “Kiko” Diaz: Senior Assistant Business Manager – San Diego Metropolitan Transit System/IBEW Local 465
- Rich Hibbs: Co-Director – California Transit Works
- Dionna McCane: Mentorship and Apprenticeship Coordinator – IndyGo
- Ibrahim Ouattara: Workforce Development Manager – IndyGo
- Troy Thornton: Mentor/Bus Operator – Golden Gate Transit/Amalgamated Transit Union Local 1575
Training for New Technologies Workshop
This slide presentation is from the “Training for New Technologies” workshop held during the International Transportation Learning Center’s Making Connections conference held on October 26, 2017.