Resource Center
The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.
We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.
Making Connections 2024 – Train-the-Trainer Bootcamp: Strategies for Successful Instruction
This full-day intensive session about tools for new and experienced trainers to increase retention and engagement was presented as part of TWC’s Making Connections 2024 transit workforce conference in November, 2024.
Transit Workforce Center
November 2024
TOPICS: Making Connections Conference, Policy and Planning, Retention, Trainer and Mentor Development, Training
Session Description: This intensive full-day session, an abbreviated version of TWC’s popular 5-day Train-the-Trainer Level 1 course, provided both new and experienced trainers with new tools to increase engagement, application, and retention. Participants added to their knowledge, skills, and confidence to fully engage learners and effectively facilitate a variety of instructor-led training programs. Topics included adult learning theory, teaching techniques, and instructional elements that really work! Participants also had the opportunity to observe and critique a teaching demonstration — learning what does and what does not contribute to impactful learning.
Check out experienced instructors and your trainer-peers from across the industry to explore the following topics:
- How do adults learn, and what does adult learning theory tell us that we can use in our training?
- What are the key instructional elements of successful classroom and hands-on training?
- What are lesson plans, and how are they developed?
- Which teaching techniques help strengthen classes and instructional presentations?
Speakers:
- Frank Burnett: Training Specialist – International Transportation Learning Center / Transit Workforce Center
- Julie Deibel-Pundt: Program Director, Instructional Design – International Transportation Learning Center / Transit Workforce Center
- Marina Budeyeva: Instructional Designer – International Transportation Learning Center / Transit Workforce Center
- Jessica Supervielle: Instructional Designer – International Transportation Learning Center / Transit Workforce Center
PAsmart Supporting Apprenticeship Building through Registered Apprenticeship Programs
Administering Agency: PA Department of Labor & Industry (L&I)
Posted Date: September 13, 2024
Closing Date for Applications: Friday, October 18, 2024, at 4 p.m. E.T.
Estimated Total Program Funding: $450,000
Geographic Scope: Pennsylvania
TOPICS: Apprenticeship, Career Pathways, Funding Opportunities, Trainer and Mentor Development, Training
Administering Agency: PA Department of Labor & Industry (L&I)
Posted Date: September 13, 2024
Closing Date for Applications: Friday, October 18, 2024, at 4 p.m. E.T.
Estimated Total Program Funding: $450,000
Geographic Scope: Pennsylvania
Description: The PA Department of Labor & Industry (L&I) announces the availability of approximately $450,000 in funding for the PAsmart Supporting Apprenticeship Building through Registered Apprenticeship Programs (“Supporting Apprenticeship Building”) to include one award of up to $450,000. A successful program will utilize grant funds to enhance existing partnerships and develop new avenues for registered apprenticeship in Pennsylvania while extending the reach of the Apprenticeship and Training Office (ATO). Additionally, the intent is to support technical assistance to regional consortiums of stakeholders, employers, intermediaries, training providers, and other partners by building a network of people trained on growing programming and apprenticeship ecosystems long term.
ATTAIN Facilities & Elevator/Escalator Maintenance Meeting
This ATTAIN meeting featured discussions from Pittsburgh Regional Transit/ATU 85 and Bay Area Rapid Transit about how their facilities and elevator/escalator maintenance apprenticeship programs are developed, work, and the benefits they offer.
Transit Workforce Center
September 2024
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The American Transit Training and Apprenticeship Innovators Network (ATTAIN) is a peer network created for transit agencies and labor unions to explore new apprenticeship programs or enhance existing programs for their frontline workforce. Through ATTAIN, TWC promotes apprenticeship, advances frontline worker training, facilitates peer exchange, and provides technical assistance to agencies and unions interested in developing apprenticeship programs for their frontline workforce.
This ATTAIN meeting featured discussions from Pittsburgh Regional Transit/ATU 85 and Bay Area Rapid Transit about how their facilities and elevator/escalator maintenance apprenticeship programs are developed, work, and the benefits they offer.
Map – Apprenticeship and Mentorship Programs
This map visualizes the growing trend of registered apprenticeship in U.S. transit agencies, displaying transit locations with registered apprenticeship or mentorship programs. Users can reveal information about the active apprenticeship/mentorship programs at each agency, the agency’s workforce-related statistics (such as wage, employee count, labor hours, and ridership), and links to Standards of Apprenticeship, which include details about qualifications, wages, hours, and training schedules.
Transit Workforce Center
September 2024
TOPICS: Apprenticeship, Career Pathways, Diversity, Equity, Inclusion, and Access, Labor-Management Partnerships, Mentorship
Case Study: Mentoring in the Paratransit Setting
In Ohio, Greater Cleveland Regional Transit Authority (GCRTA) and Amalgamated Transit Union (ATU) Local 268 have pioneered a structured mentoring program for paratransit operators. This “mini case study” focuses on their lessons learned from its first two years.
Transit Workforce Center
September 2024
TOPICS: Diversity, Equity, Inclusion, and Access, Mentorship, Trainer and Mentor Development, Training
“Someone to Rely On”
Mentoring programs are growing more common across transit agencies in the U.S., but most of them are specific to fixed-route operators and technicians. In Ohio, Greater Cleveland Regional Transit Authority (GCRTA) and Amalgamated Transit Union (ATU) Local 268 have pioneered a structured mentoring program for paratransit operators, as well as fixed-route operators. This “mini case study” focuses on the paratransit mentoring program, including lessons learned from its first two years.
Mini Case Studies: Zero-Emission Bus Workforce Transition
As more funding becomes available for low- and no-emission transit vehicles, more agencies are beginning and continuing their transitions to zero-emission fleets. These mini case studies offer examples of training, procurement, and retention methods being used by agencies at various fleet transition stages.
Transit Workforce Center
August 2024
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As more funding becomes available for low- and no-emission transit vehicles, more agencies are beginning and continuing their transitions to zero-emission fleets. Well-developed and proactive training and preparation of mechanics and operators is critical to a successful ZEV transition, reinforced by dedicated funding for workforce development through FTA’s low-no grants, which offer 5% for workforce development, as well as through FTA formula funds. These mini case studies offer examples of training, procurement, and retention methods being used by agencies at various fleet transition stages.
- Transferable Knowledge and Train-the-Trainer at IndyGo and ATU Local 1070
- Innovative Technology and Documentation for ZEB Workforce Transitioning at AC Transit and ATU Local 192
- Transitioning Operators Through Pre-Apprenticeship, Apprenticeship, and Mentorship at Golden Gate Transit and ATU Local 1575
- Frontline Worker Involvement in ZEB Transitioning at SporTran and ATU Local 588
- Midwest Hydrogen Center of Excellence at SARTA and AFSCME Local 1880
Gold Standard Playbook for Workforce Development
WSP and AFA developed this Workforce Development Playbook, which offers a guide to best practices informed by interviews with key industry stakeholders in California.
Accelerator for America
August 2024
TOPICS: Career Pathways, Diversity, Equity, Inclusion, and Access, Policy and Planning, Procurement, Workforce Shortage
This Workforce Development Playbook – a menu of malleable strategies and tactics that can be applied in different situational contexts – is meant to serve two purposes:
- To document best practices in workforce development focusing on California but with applicability nationally and sources.
- To set the first “Gold Standard” guiding owners who want to incorporate workforce development goals into their infrastructure projects.
To develop the Playbook, WSP and Accelerator for America (AFA) supported by The James Irvine Foundation, gathered information on current standards, practices, and barriers to workforce development efforts through interviews with key stakeholders across the industry in California, including project owners, community benefit organizations (CBOs), and government leaders.
Public Transportation Agency Safety Plan (PTASP) Technical Assistance Center (TAC)
The Public Transportation Agency Safety Plans (PTASP) Technical Assistance Center (TAC) provides comprehensive technical assistance to help the transit industry meet PTASP regulation requirement.
Federal Transit Administration
August 2024
TOPICS: Policy and Planning, Safety and Health
The Public Transportation Agency Safety Plans (PTASP) Technical Assistance Center (TAC) provides comprehensive technical assistance to help the transit industry meet PTASP regulation requirements, as outlined in 49 CFR part 673.
The TAC:
- Provides one-on-one technical assistance
- Facilitates training and peer-sharing via live webinars and roundtables
- Conducts voluntary technical reviews of draft Agency Safety Plans
- Maintains a resource library with technical assistance tools.