Resource Center

From Operator to Chief – One Employee’s Story

This video provides a description of King County DOT’s program for recruitment and advancement options for current employees, with an emphasis on diversity, along with one employees’ story about how he was supported in his journey from bus operator to Base Chief.

King County Department of Transportation

October 2015

Strengthening Skills Training and Career Pathways Across the Transportation Industry

This report identifies high-demand jobs with good wages in transportation, discusses the role data plays in identifying future workforce skill needs, and analyzes the patterns in the education and work experience required for entry, as well as on-the-job training required for new entrants to gain full competency.

U.S. Department of Education, Office of Career, Technical, and Adult Education; U.S. Department of Transportation

August 2015

Preventing and Mitigating Transit Worker Assaults in the Bus and Rail Transit Industry

This report provides recommendations from state and local transportation agencies, labor unions, research organizations, and national transportation associations to address the elements of a safety management system (SMS) approach to preventing and mitigating transit worker assaults, including policy, risk management, safety promotion, and safety assurance.

Transit Advisory Committee for Safety

July 2015

Selected Public Workforce Development Programs in the United States: Lessons Learned for Older Workers

This report provides a selective review of public workforce development programs in the United States over the past 80 years, placing special emphasis on the importance these programs have to older Americans. It discusses how the public workforce system developed, how it operates today, significant programs and target groups, common employment services and job training strategies, and what is known about program effectiveness.

American Association of Retired Persons

March 2015

A National Training and Certification Program for Transit Vehicle Maintenance Instructors

This TCRP report provides a proposed national program structure and plan for training and certifying transit bus and rail maintenance instructors. The report also provides best practices used in the public and private sectors to prepare and certify technical instructors, as well as the attributes and instructional delivery methods found most effective for maintenance instructors.

Transit Cooperative Research Program

January 2015

Labor-Management Partnerships for Public Transportation, Volume 2: Final Report

Transit Cooperative Research Program

January 2015

Labor-Management Partnerships for Public Transportation, Volume 1: Toolkit

This toolkit provides resources for public transportation management and labor union leaders to establish, manage, and improve labor-management partnerships. It includes a description of the development of a labor-management partnership charter, recommended actions for both management and labor union leaders, and a workshop framework to prepare management and union representatives with essential skills for establishing and managing labor-management partnerships.

Transit Cooperative Research Program

January 2015

Developing Best-Practice Guidelines for Improving Bus Operator Health and Retention

This TCRP report addresses some of the health and safety issues common throughout the transit industry, and describes approaches that transit organizations in the United States and Canada have taken to address health problems faced by transit employees. The report is supplemented by a presentation, Making the Case for Transit Workplace Health Protection and Promotion, and an Excel worksheet, Transit Operator Workplace Health Protection and Promotion Planning, Evaluation, and ROI Template, that may assist transit agencies with implementing and carrying out transit-specific programs to protect the health of bus operators and other employees.

Transit Cooperative Research Program

August 2014