1-855-888-NTWC (6892)
twc@transportcenter.orgResource Center
The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.
We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.
CLEAR
Expanding Apprenticeship for Individuals with Disabilities
This landing page features a variety of resources aimed at providing information, ideas, tools, and practices for supporting individuals with disabilities in apprenticeship programs. The resources include specific programs, toolkits and guides, outreach and background materials, and research.
WorkforceGPS
June 2023
LEARN MORE
Transit Mentorship Metrics: Positive Signs for Retention, Attendance, and Additional Outcomes
This fact sheet provides overviews of four of the country’s most robust bus operator mentoring programs and preliminary data on the success of these programs (as of Spring 2023).
Transit Workforce Center
June 2023
TOPICS: Apprenticeship, Mentorship, Policy and Planning, Retention, Training
This fact sheet provides overviews of four of the country’s most robust bus operator mentoring programs and preliminary data on the success of these programs (as of Spring 2023). Operator mentorship programs pair seasoned bus operators with new ones for technical skill instruction and/or individualized coaching and support to help mentees be successful in their new positions. They leverage institutional knowledge and incumbent workers’ expertise to improve training and support for new workers. The Mentoring Fact Sheet provides insight into the role mentorship programs can play in improving retention rates of workers, decrease unexcused absences, reduce rates of recorded violations, and lower complaints.
Transit-Community Partnerships: Advancing Workforce Diversity, Equity, Access, and Inclusion
In this webinar, hosted by the Transportation Equity Caucus and Transit Workforce Center, panelists with experience in community-based partnerships that embrace diversity, equity, inclusion, and access discuss a variety of ways community-based organizations, transit agencies, and unions can engage in creating a strong workforce that fully reflects their communities.
Transportation Equity Caucus
June 2023
TOPICS: Apprenticeship, Diversity, Equity, Inclusion, and Access, Hiring and Recruitment, Labor-Management Partnerships, Mentorship
Featured Speakers:
- Beth Berendsen, Policy Director, Chicago Women in Trades
- Rich Diaz, Bus Operator Mentor Lead, Amalgamated Transit Union Local 1575
- Aaron Koski, Senior Manager – Workforce Development, Metro Transit (MN)
- Anna Penland, Assistant Transportation Manager – OECC Coordinator, Metro Transit (MN)
- David Stephen, International Transportation Learning Center/Transit Workforce Center
- Chris VanEyken, Director, Research and Policy, TransitCenter
Lunch & Learn: Youth Careers in Transit – Exploring a World of Opportunity
This is Part 4 of Iyai’s 6-part 2023 Transportation/Mobility Career Awareness Lunch and Learn series. This webinar is co-sponsored with the International Transportation Learning Center / Transit Workforce Center. This webinar features presenters at various stages of their transit careers discussing their work and their own career pathways, engaging in an interactive discussion with the audience.
Iyai+; International Transportation Learning Center/Transit Workforce Center
May 2023
LEARN MORE
Program: Iyai’s Dr. Beverly Scott and TWC’s Shayna Gleason present an overview of the program series and career landscape, followed by participants in diverse positions talking about their work and careers. Speakers include:
- Marvin Alfred, President, Amalgamated Transit Union (ATU) Local 113 (Toronto);
- Kyisha Bond, mechanic apprentice, IndyGo (Indianapolis),
- Inez Evans, President and CEO, IndyGo (Indianapolis);
- Andrew Falotico, Health and Safety Representative, ATU Local 113 (Toronto);
- Desiree Patrice, Deputy Chief of Capital Transformation, MBTA (Boston).
After the presentations, Karen Philbrick from the Mineta Transportation Institute facilitates a conversation between the audience and presenters.
ATTAIN Bus Operator Apprenticeship Meeting
This recorded meeting of the ATTAIN Bus Operator Committee serves as a resource for transit industry stakeholders and includes presentations on apprenticeship and case studies of successful programs across the country.
Transit Workforce Center
May 2023
LEARN MORE
The American Transit Training and Apprenticeship Innovators Network (ATTAIN), run by the Transit Workforce Center (TWC), is a peer network created for transit agencies and labor unions to explore new apprenticeship programs or enhance existing programs for their frontline workforce.
Apprenticeship Start-up Summary
These summaries outline the steps to tailor an effective Registered Apprenticeship (RA) program. These steps can be completed in order or, in some cases, concurrently. Apprenticeship programs are customizable to meet the employers’ skill requirements.
ProgressWorx
April 2023
LEARN MORE
If the workforce for the occupation to be registered as an apprenticeship is represented by a labor union, the employer and union would register the program as an Individual Joint program. If the workforce is not represented, the program would be registered as an Individual Non-Joint program by the employer.
Bus Operators—New Strategies for Maintaining the Workforce
This webinar discusses the ideas, best practices, and resources that will enable transit agencies to better plan, implement, and assess their operator workforce management programs as described in the Bus Operator Workforce Management: Practitioner’s Guide. Presenters discussed workforce needs assessment, recruitment, selection and on-boarding, training, mentoring, and retention and motivation.
Transit Cooperative Research Program
March 2023
TOPICS: Apprenticeship, Hiring and Recruitment, Mentorship, Policy and Planning, Retention, Workforce Shortage
Webinar agenda and presenters
- Bus operator training and retention – Xinge Wang, International Transportation Learning Center
- Lessons from Florida – Trish Collins, Pinellas Suncoast Transit Authority
- Lessons from the Midwest – George F. Fields, Greater Cleveland Regional Transit Authority
- Question and answer session moderated by Robert Puentes, Eno Center for Transportation
Apprenticeship Training Courses
This series of free online training courses will help transit providers and others plan for, create, and sustain registered apprenticeship programs. Several courses have already been released and others are forthcoming.