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twc@transportcenter.orgResource Center
The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.
We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.
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Making Connections 2024 – Zero In and Power Up: Resources for a Smooth Workforce Transition to Zero-Emission Vehicles
This full-day intensive session about transitions the transit workforce to zero-emission vehicles was presented as part of TWC’s Making Connections 2024 transit workforce conference in November, 2024.
Transit Workforce Center
November 2024
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Session Description: Currently managing or expecting to begin the process of transitioning part of your fleet towards electrification? Transitioning from work with the 12- and 24-volts electrical systems in traditional diesel and CNG buses to Zero Emissions Buses (ZEBs), with upwards of 800 volts, requires a significant commitment to additional skills training and development for new and incumbent transit technicians. As a central component of a nationally-coordinated effort to help prepare frontline technicians with the training needed to meet the challenges and demands of this new technology, TWC has developed a Battery Electric Bus (BEB) familiarization course, currently delivered in partnership with National Transit Institute. This full-day session combined an in-depth introduction to key elements of the course resources, freely available to all, followed by an afternoon technical tour of a nearby ZEB maintenance facility.
Moderator:
- Jason Macumber: Senior Advisor of Workforce Development and Technology – International Transportation Learning Center / Transit Workforce Center
Speakers:
- Brandon Liu: Instructional Designer – International Transportation Learning Center / Transit Workforce Center
- Brian Markey: Chief Executive Officer – Custom Training Aids Inc.
Making Connections 2024 – Creating Community Partnerships for Transit Career Pathways
This half-day intensive session about community partnerships was presented as part of TWC’s Making Connections 2024 transit workforce conference in November, 2024.
Transit Workforce Center
November 2024
TOPICS: Career Pathways, Hiring and Recruitment, Labor-Management Partnerships, Making Connections Conference, Policy and Planning
Session Description: Check out this immersive half-day session designed to provide information, tools, and strategies that build a foundation for career pathways for community members into good jobs and great transit careers. Participants engaged in dialogue with transit professionals on the opportunities in the industry, gain insight into communicating about these opportunities, and explore approaches to establishing working partnerships with transit agencies and their labor and workforce partners.
Attendees dove into strategies and principles for impactful engagement, hearing firsthand accounts of successful collaborative initiatives and messaging strategies that emphasize the impact and value of working in an industry providing a vital public good. Participants gained invaluable insights into building sustainable workforce solutions that mutually benefit the industry and the community.
Key topics included:
- Exploring transit career opportunities
- Messaging and framing
- Building collaborative partnerships
- Real-world success stories
Moderator:
- David Stephen: Senior Communications Specialist – International Transportation Learning Center / Transit Workforce Center
Speakers:
- Rich Diaz: Workforce Development Coordinator – Amalgamated Transit Union Local 1575
- Theus Jones: Recording Secretary – Amalgamated Transit Union Local 689 (DC)
- Antonio Pollard: Organizer – Amalgamated Transit Union Local 689 (DC)
- Vanessa Sparks: Committee Member – Community Board 12-Queens Transportation Committee
- Carlene Thorbs: Chairperson – Community Board 12-Queens Transportation Committee
Making Connections 2024 – Train-the-Trainer Bootcamp: Strategies for Successful Instruction
This full-day intensive session about tools for new and experienced trainers to increase retention and engagement was presented as part of TWC’s Making Connections 2024 transit workforce conference in November, 2024.
Transit Workforce Center
November 2024
TOPICS: Making Connections Conference, Policy and Planning, Retention, Trainer and Mentor Development, Training
Session Description: This intensive full-day session, an abbreviated version of TWC’s popular 5-day Train-the-Trainer Level 1 course, provided both new and experienced trainers with new tools to increase engagement, application, and retention. Participants added to their knowledge, skills, and confidence to fully engage learners and effectively facilitate a variety of instructor-led training programs. Topics included adult learning theory, teaching techniques, and instructional elements that really work! Participants also had the opportunity to observe and critique a teaching demonstration — learning what does and what does not contribute to impactful learning.
Check out experienced instructors and your trainer-peers from across the industry to explore the following topics:
- How do adults learn, and what does adult learning theory tell us that we can use in our training?
- What are the key instructional elements of successful classroom and hands-on training?
- What are lesson plans, and how are they developed?
- Which teaching techniques help strengthen classes and instructional presentations?
Speakers:
- Frank Burnett: Training Specialist – International Transportation Learning Center / Transit Workforce Center
- Julie Deibel-Pundt: Program Director, Instructional Design – International Transportation Learning Center / Transit Workforce Center
- Marina Budeyeva: Instructional Designer – International Transportation Learning Center / Transit Workforce Center
- Jessica Supervielle: Instructional Designer – International Transportation Learning Center / Transit Workforce Center