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twc@transportcenter.orgResource Center
The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.
We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.
Metrics of Success Series
The Metrics of Success series chronicles measurable outcomes, in particular return on investment, of transit training partnerships in which the International Transportation Learning Center has had a substantial role. Each Metrics report focuses on quantitative data from a specific partnership, while Transit Partnership Training: Metrics of Success is an overview of key findings from all Metrics reports to date.
International Transportation Learning Center
May 2008
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Transit Partnership Training: Metrics of Success – Expanded Edition
Smart Investment Partnership: New York State's Transit Workforce Training Proves its Worth
Measuring Up: Keystone Training Partnership – Vol. 1
Measuring Up: Keystone Training Partnership – Vol. 2
Keystone – Making a Difference in Pennsylvania Transit
Keystone – Pennsylvania Transit on the High Road
Signals Training Standards Curriculum Map
A curriculum map of the Signals Training Standards released on January 22, 2008.
International Transportation Learning Center
January 2008
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Developing a Joint System of Training and Apprenticeship in American Transit
This paper reviews training innovations and lessons that may be applicable to the transit industry from practices used in other industries. It draws on a rich body of experience of joint apprenticeship and training programs, as well as employer-sponsored training.
Prepared with Robert W. Glover, the University of Texas at Austin.
International Transportation Learning Center
September 2007
TOPICS: Apprenticeship, Policy and Planning, Training
APTA Recommended Practice for Transit Bus Operator Training
This recommended practice provides guidance for standardized transit operator training to assist in the development of professional bus operators resulting in quality service. Individual operating agencies can modify these guidelines to accommodate their specific training goals and operating modes.
American Public Transportation Association (APTA)
May 2007
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People Make the Hardware Work: Transit Experts Call for Labor-Management Training Partnerships
This short toolkit outlines five tools for success in labor-management training partnerships:
- Unions as Partners
- A Joint Training Strategy
- Empowering the Workforce
- Cultivating a Learning Organization
- Reaching High Performance
International Transportation Learning Center; Transit Cooperative Research Program
March 2007
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Public Transportation Operating Agencies as Employers of Choice
TRB’s Transit Cooperative Research Program (TCRP) Report 103 documents principles, techniques, and strategies that are used in workforce recruitment, development, and retention. The report includes a companion document, “Communications Strategy and Implementation Plan, Positioning the Public Transportation Operating Agency as an Employer of Choice” that describes strategies and solutions that offer the greatest potential for positioning public transportation operating agencies as an employer of choice.
Contributors: Watson Wyatt Worldwide and Focus Group Corporation
Transit Cooperative Research Program
January 2004
TOPICS: Diversity, Equity, Inclusion, and Access, Hiring and Recruitment, Policy and Planning, Retention
The Workforce Challenge
This report compiles research about the issues facing the transportation workforce, including changing skills, an aging workforce, and low prioritization of training. The report recommends working to expand existing federal and academic resources, create an institutional focus for the issue, and establish human resources management as a strategic function within the transportation community.
Transportation Research Board
January 2003
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Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; Committee on Future Surface Transportation Agency Human Resource Needs: Strategies for Recruiting, Training, and Retaining Personnel
Training for Transportation Technicians: Which Delivery Methods Work Best?
This paper explores what is the most effective way to train transportation technicians. It proposes a blended approach combining classroom time with interactive hands-on demonstrations, followed by structured on-the-job training (OJT) and mentoring.
International Transportation Learning Center
TOPICS: Apprenticeship, Career Pathways, Mentorship, Training