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twc@transportcenter.orgResource Center
The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.
We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.
Statewide Bus Operator Attraction, Hiring, & Retention Research
These slides were used in a presentation outlining research conducted to better understand the shape and scale of the bus operator shortage in Massachusetts public transit and the adjustments agencies are making to confront these challenges.
Massachusetts Bay Transportation Authority
April 2022
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Workforce Shortages Impacting Public Transportation Recovery
This policy brief summarizes results from a survey the American Public Transportation Association (APTA) conducted with transit agencies in early 2022. The majority of responding agencies reported difficulties with hiring, with bus operator recruitment being the biggest challenge.
American Public Transportation Association
March 2022
TOPICS: Hiring and Recruitment, Workforce Shortage
Transit Workforce Center
The Transit Workforce Center (TWC) is the Federal Transit Administration’s first ever national technical assistance center for transit workforce development. Its mission is to help urban, suburban, tribal, and rural public transportation entities recruit, hire, train, and retain the diverse workforce needed now and in the future.
This fact sheet summarizes the TWC’s mission, initiatives, and services.
Transit Workforce Center
March 2022
TOPICS: Apprenticeship, Mentorship, Policy and Planning, Training
Transit Workforce Center Resources and Best Practices for a Zero Emission-Workforce Fleet Transition Plan
A supplemental resource to aid agencies seeking to develop and implement a carefully planned joint labor-management workforce strategy for the transition to a zero-emission fleet in partnership with its workforce. Examples of best practices, lessons learned, and other resources are provided to help transit agencies examine and address their workforce needs and are not intended to be all-inclusive given the unique circumstances of that transit agencies face.
Transit Workforce Center
March 2022
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The Road to Zero Emission Buses — National Coordinated Effort to Prepare Frontline Technicians
This document summarizes the Transit Workforce Center’s zero emission bus resources. TWC is producing critical resources as part of a nationally coordinated effort to help prepare frontline technicians with the training needed to meet the challenges and demands of this new technology.
Transit Workforce Center
March 2022
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Transitioning from work with the 12- and 24-volts electrical systems in traditional diesel and CNG buses to Zero Emissions Buses (ZEBs), with upwards of 800 volts, requires a significant commitment to additional skills training and development. The Transit Workforce Center is producing critical resources as part of a nationally coordinated effort to help prepare frontline technicians with the training needed to meet the challenges and demands of this new technology. This document summarizes our ZEB resources.
Invisible Disabilities in the Workplace
These two resources provide insight for employers into what “invisible” or “hidden” disabilities are, how to provide opportunities for employees to voluntarily disclose their disabilities, and how to support individuals with such disabilities to be successful in the workplace.
BetterUp; SHRM
February 2022
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FTA Standards Development Program: Rail Transit Roadway Worker Protection
This report reviews existing standards and best practices and develops use cases, a risk assessment matrix, and high-level concepts of operations (CONOPS) for Rail Transit Roadway Worker Protection (RWP). The project evaluates current industry practices and technologies in use for roadway worker protection and conducts a risk/hazard analysis of current practices using an industry-representative survey.
Federal Transit Administration
February 2022
TOPICS: Policy and Planning, Safety and Health
Entry-Level Driver Training (ELDT) Resources
The Federal Motor Carrier Safety Administration (FMCSA) established Entry Level Driver Training (ELDT) regulations that set baseline training requirements for entry-level drivers. This rule impacts any individual wishing to obtain for the first time (or to upgrade to) a Class A or Class B Commercial Driver’s License. These resources from the Minnesota Rural Transit Assistance Program (RTAP) provide information about the regulations, training materials, training providers, checklists, etc. to assist transit agencies in complying with regulations.
Minnesota Rural Transit Assistance Program
February 2022
TOPICS: Career Pathways, Hiring and Recruitment, Training