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twc@transportcenter.orgResource Center
The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.
We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.
Making Connections 2022 – Online Training and Learning Technologies
This session about online training was presented as part of TWC’s Making Connections 2022 transit workforce conference in December, 2022.
Transit Workforce Center
December 2022
TOPICS: Making Connections Conference, Training
Session Summary: The Online Training and Learning Technologies Workshop addressed how online training is evolving, strategies to start or expand an online training program, and ways to incorporate learning technologies, regardless of training program size. The session included an exciting snapshot of how cutting-edge learning technologies are successfully being used in the transit industry today.
Moderator
- Grant Young: Instructional Systems Design Consultant – International Transportation Learning Center/Transit Workforce Center
Speakers
- Julie Deibel-Pundt: Program Director, Instructional Design – International Transportation Learning Center/Transit Workforce Center
- Michael Flocchini: Training and Education Manager – AC Transit
- Todd Marks: Founder, CEO and President – Mindgrub Technologies
Making Connections 2022 – Mentoring: A Great Route to Frontline Workforce Development
This session about mentoring was presented as part of TWC’s Making Connections 2022 transit workforce conference in December, 2022.
Transit Workforce Center
December 2022
TOPICS: Apprenticeship, Career Pathways, Diversity, Equity, Inclusion, and Access, Making Connections Conference, Mentorship, Retention, Trainer and Mentor Development
Session Summary: This session explored how transit agencies can use structured mentoring programs and mentor training as an effective approach to deal with the challenges of recruiting, supporting, training, and retaining drivers and technicians. Current and former mentors and mentor program coordinators from labor and management discussed the fundamentals of mentoring, the mentoring process and its impact on employees and agencies, along with the varied ways mentoring can and should be an integral part of any training or apprenticeship program.
Moderator
- Stu Bass: Principal – Progress Worx; Founding Director – Keystone Development Partnership
Speakers
- Raul “Kiko” Diaz: Senior Assistant Business Manager – San Diego Metropolitan Transit System/IBEW Local 465
- Rich Hibbs: Co-Director – California Transit Works
- Dionna McCane: Mentorship and Apprenticeship Coordinator – IndyGo
- Ibrahim Ouattara: Workforce Development Manager – IndyGo
- Troy Thornton: Mentor/Bus Operator – Golden Gate Transit/Amalgamated Transit Union Local 1575
Apprenticeship Building America: Mentoring Guide
Mentoring is a key staple of a successful apprenticeship program. This guide provides an overview of the qualities of a good mentor, the activities a mentor undertakes, tips for mentoring youth apprentices, and more.
U.S. Dept of Labor, Apprenticeship Building America Grant Program
December 2022
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Enhanced Transit Safety and Crime Prevention Initiative FTA Funding Sources Factsheet
To help ensure the continued safety of our nation’s public transit systems, FTA launched the Enhanced Transit Safety and Crime Prevention Initiative to provide information and resources to help transit agencies address and prevent crime on their systems and protect transit workers and riders.
Federal Transit Administration
November 2022
TOPICS: Funding Opportunities, Safety and Health
Expanding Apprenticeship: Return on Investment (ROI)
This is the landing page for Apprenticeship ROI resources on the WorkforceGPS website (sponsored by the Employment and Training Administration of the US Department of Labor). It is updated periodically and includes recent publications released as part of the evaluation of the American Apprenticeship Initiative. These resources attest to the value of apprenticeship programs for organizations and for workers.
WorkforceGPS
November 2022
TOPICS: Apprenticeship, Program Evaluation and ROI
Employers can support workers’ economic mobility and their own bottom lines
This article provides a concise description of several strategies employers can use to create clear advancement pathways in their workplaces, which will help attract and retain quality candidates. It discusses research around what modern-day employees are looking for in a workplace and a position. It also links to a related article, which provides an overview of the framework created by Jobs for the Future (JFF) to describe the components of a good job.
WorkRise
November 2022
TOPICS: Career Pathways, Diversity, Equity, Inclusion, and Access, Hiring and Recruitment, Policy and Planning, Retention, Training
ITLC Signals Training Consortium
The International Transportation Learning Center (ITLC) organizes multiple national training consortia to develop standards-based national training courseware for frontline occupations in public transportation organizations.
In 2013, public transportation agencies and unions across the country came together to form the National Signals Maintenance Training Consortium. They were driven to create a full set of standardized national courseware to support training and apprenticeship programs for signal maintainers. Since then, over 70 signals maintenance subject matter experts from 26 member agencies and unions have worked with instructional systems designers from the ITLC to create a comprehensive training program for signal maintainers.
International Transportation Learning Center
November 2022
TOPICS: Safety and Health, Training
Electric Vehicle Maintenance Best Practices
This best practice spotlight article on electric vehicle maintenance provides recommended practices and case studies from transit agencies that have successfully implemented these vehicles into their fleets.
National RTAP, Shared-Use Mobility Center (SUMC), and Transit Workforce Center (TWC)
November 2022
TOPICS: Safety and Health, Training, Zero Emission Buses