Resource Center

The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.

We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.

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Intelligent Transport Podcast: Discussing the creation of ‘Mentors Moving Metro’

“Mentors Moving Metro” is a partnership between Metro and the Amalgamated Transit Union (ATU) Local 587 that will match experienced operators with new, part-time operators for six to 12 months. In this podcast discussion, Metro’s Director of Bus Operations, Phil DeVault, and transit operator and ATU member, Patrick Brady, talk about how “Mentors Moving Metro” is helping foster relationships and provide knowledge that can only come those who have been “in the seat.” They discussed the origins of the program, how mentors can be a morale boost for operators, and how it can foster greater interaction between operators and  management. They finished the podcast by discussing their vision on developing it from a mentorship program to an apprenticeship program for drivers joining Metro in the future.

Intelligent Transport

March 2024

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Creating a Skilled and Diverse Workforce for Infrastructure Projects through Registered Apprenticeship

The expansion of Registered Apprenticeship and pathways that lead people into apprenticeship is an important workforce strategy for many infrastructure projects. Agencies can take steps to make Registered Apprenticeship more accessible to populations that have been underrepresented in the infrastructure workforce including women, people of color, people with disabilities, and others.

The questions and answers in this resource focus on expanding the workforce for installing and maintaining electric vehicle chargers, but the information provided is applicable to many other areas of infrastructure and transportation.

Department of Labor, Department of Transportation

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Case Study: Golden Gate Transit & Amalgamated Transit Union Local 1575

Marin County, California-based Golden Gate Transit (GGT) operates commuter bus lines in four Bay Area counties, including San Francisco. Like many agencies, GGT has struggled with operator recruitment and retention. To address these challenges, the agency and the union representing operators, Amalgamated Transit Union Local 1575, formed a labor-management partnership, the Workforce Investment Network (WIN). The WIN partnership has implemented bus operator mentorship, apprenticeship, and pre-apprenticeship programs; formed partnerships with educational institutions and community groups; made policy changes to promote diversity, equity, and inclusion; and identified opportunities to remove particular barriers to entry for job seekers.

Transit Workforce Center

February 2024

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Making a Positive Impact: GCRTA and ATU Local 268’s Operator Mentoring Program

This video provides an overview of the Greater Cleveland Regional Transit Authority (GCRTA) and Amalgamated Transit Union (ATU) Local 268 operator mentoring program. Incorporating the voices of frontline workers, it explains the benefits of mentoring that GCRTA has realized and provides a window into how the program developed.

Greater Cleveland Regional Transit Authority, Amalgamated Transit Union Local 268

February 2024

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Mentoring: A Tool for Employee Engagement & Retention

APTA’s podcast, The Transit Authority, presents a two-part series on mentoring. The Santa Clara Valley Transportation Authority (VTA) and Greater Cleveland Regional Transit Authority (GCRTA) will discuss their partnerships with ATU to build and manage successful mentoring programs and how mentoring is a critical tool for knowledge transfer, positive work culture, and diverse perspectives.

American Public Transportation Association

January 2024

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Talking Bus Operator Mentorship – Unlocking the Potential of New Bus Operators through Mentoring

Bus Operator Mentors from WMATA (Washington, D.C./ATU Local 689) and IndyGo (Indianapolis, IN/ATU Local 1070) speak about the benefits of mentorship programs. IndyGo’s President and CEO Inez Evans and ATU’s Director of Apprenticeships and Workforce Development Jamaine Gibson also share their thoughts on the importance of establishing these programs.

International Transportation Learning Center

November 2023

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Peer Mentoring Program Increases Retention and Decreases Absences of New Drivers

This case study from APTA’s Passenger Transport presents findings from the mentorship program at Greater Cleveland Regional Transit Authority (GCRTA). GCRTA and ATU local 268 launched their Positive Impact Program, a peer mentoring program that has seen impacts on retention and absenteeism within its first nine months.

American Public Transportation Association

October 2023

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ATTAIN Rail and Facilities Apprenticeship Meeting

This recorded meeting of the ATTAIN Rail and Facilities Committee serves as a resource for transit industry stakeholders and includes presentations on apprenticeship and case studies of successful programs across the country.

Transit Workforce Center

September 2023

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To learn more, please visit our dedicated ATTAIN and apprenticeship page.

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