Resource Center

The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.

We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.

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Making Connections 2024 – Plan, Train, Succeed: Building Your ZEV Workforce Transition Strategy

This session about transitioning the transit workforce to zero-emission vehicles was presented as part of TWC’s Making Connections 2024 transit workforce conference in November, 2024.

Transit Workforce Center

November 2024

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Session Description: As the transit industry accelerates toward zero-emission vehicle (ZEV) adoption, a comprehensive workforce strategy is essential for a successful transition. This session focused on creating effective plans for workforce development, implementing targeted training programs with an emphasis on safety, and ensuring long-term success in transitioning to ZEVs. Attendees learned about applied research, innovative training solutions, and technical assistance designed to help transit agencies develop a skilled workforce equipped to support zero-emission technologies.

Moderator:

  • Jason Macumber: Senior Advisor of Workforce Development and Technology – International Transportation Learning Center / Transit Workforce Center

Speakers:

  • Eliseo Acosta Jr: Workforce Development Coordinator – Amalgamated Transit Union
  • Mark Finnicum: Chief Operation Officer – Stark Area Regional Transit Authority
  • Molly King: Deputy Associate Administrator for Research, Demonstration, and Innovation – Federal Transit Administration
  • Jennifer Sweten: Director of Operations – Missoula Urban Transportation District
  • Billy Terry: Director – National Transit Institute (NTI)

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Making Connections 2024 – Successful Models for Career Awareness, Outreach, and Recruitment in Our Varied Communities

This session about national and agency-level workforce datasets was presented as part of TWC’s Making Connections 2024 transit workforce conference in November, 2024.

Transit Workforce Center

November 2024

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Session Description: Consistent with FTA’s strategic goal of driving workforce recruitment, this session explored successful models and strategies for increasing awareness of transit careers among potential workers. Presenters also focused on approaches to recruiting and retaining individuals from diverse backgrounds, emphasizing engagement with the communities transit serves. Through discussions of hands-on initiatives, mentoring and training programs, and partnerships between transit agencies and community organizations, this session explored various ways transit systems can create sustainable pipelines to attract and retain talent from communities of different sizes and demographics.

Moderator: 

  • David Stephen: Senior Communications Specialist – International Transportation Learning Center / Transit Workforce Center

Speakers:

  • Scott Joiner: Senior Manager, Talent Acquisition – Bi-State Development/Metro Transit (St. Louis)
  • Adam Parast: Enterprise and Strategic Initiatives Lead – King County Metro (WA)
  • Antonio Pollard: Organizer – Amalgamated Transit Union Local 689 (DC)
  • Dan Stoffer: Manager, Bus Instruction – Metro Transit (MN)
  • Jaymi Swarbrick: Director of Human Resources – Merrimack Valley Transit (MeVa – MA)
  • Trenise Winters: Assistant Executive Director – Bi-State Development/Metro Transit (St. Louis)

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Making Connections 2024 – Moving Toward Solutions for Transit Worker Safety

This session about transit worker safety was presented as part of TWC’s Making Connections 2024 transit workforce conference in November, 2024.

Transit Workforce Center

November 2024

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Session Description: Transit workers operate in a challenging environment in close contact with the public. Recent years have seen an increase in assaults on transit vehicles and in transit facilities, making the protection of transit workers and riders a crucial goal for the industry. This presentation will feature perspectives from research, transit agency labor and management, and the federal government. Panelists shared updates on transit assault trends, examples of mitigation strategies identified through engagement with agency leaders and frontline workers, innovations in operator workspace design, and models of successful joint labor-management safety planning through FTA’s updated PTASP rule.

Moderator:

  • Lisa Staes: Associate Director – Center for Urban Transportation Research

Speakers:

  • Lisa Staes: Associate Director – Center for Urban Transportation Research
  • Russell Bateman: Training and Education Administrator – Amalgamated Transit Union
  • Andrew Falotico: Health and Safety Director – Amalgamated Transit Union
  • Alexander Houck: Deputy Chief Safety Officer – Maryland Transit Administration
  • Stewart Mader: Senior Program Analyst for Safety Policy – Federal Transit Administration
  • Michael McMillan: President and Business Agent – Amalgamated Transit Union Local 1300 (MD)

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Making Connections 2024 – Women in the Transit Trades – Creating Pathways, Strengthening Retention, and Supporting Advancement

This session about women in transit careers was presented as part of TWC’s Making Connections 2024 transit workforce conference in November, 2024.

Transit Workforce Center

November 2024

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Session Description: This session explored ways to increase the number of women in careers in the transit trades through initiatives and partnerships that provide support and opportunities for advancement and training. Panelists addressed the barriers to employment women face in entering frontline transit careers, the types of outreach and support that can increase employment, and described the programs and services that help women thrive in frontline transit careers. Transit agencies and union representatives outlined initiatives designed to increase the representation of women in the transit trades, and women in the industry spoke about their first-hand experiences, the opportunities they have been afforded, and the critical role that workplace culture, programs, and policies played in their success. Attendees also heard about opportunities to engage with federal partners, such as the USDOL Women’s Bureau program and the Women in Apprenticeship and Nontraditional Occupations (WANTO) program.

Moderator: 

  • Karitsa Holdzkom: Senior Policy Analyst – International Transportation Learning Center / Transit Workforce Center

Speakers:

  • Annmarie Carmody: Senior Communications Associate – International Transportation Learning Center / Transit Workforce Center
  • Shannon Arms: Operations Manager – Santa Clara Valley Transportation Authority
  • Laila Bofia: Utility Mechanic – Toledo Area Regional Transit Authority (TARTA)
  • Tisha Carroll: Workforce Development Program Manager – Toledo Area Regional Transit Authority (TARTA)
  • Lee Gibson, DBA: Talent Acquision Manager – Toledo Area Regional Transit Authority (TARTA)
  • Charles Jenkins: Director – Transport Workers Union Local 100, New York City Transit Training & Upgrading Fund
  • Celeste Kirkland: Power Division Vice Chair/Safety Inspector – Transport Workers Union Local 100 (NYC)
  • Nicole Neri: Regional Administrator – U.S. Department of Labor Women’s Bureau
  • Yvette Trujillo: International Executive Vice President – Amalgamated Transit Union

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Making Connections 2024 – Mental Health, Well-Being, and Resilience for Transit Workers: Current Research, Practical Applications, and Best Practice Guidelines for Workforce Development

This session about the importance of mental health resources for transit workers was presented as part of TWC’s Making Connections 2024 transit workforce conference in November, 2024.

Transit Workforce Center

November 2024

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Session Description: This session explored mental health and wellness among frontline transit workers, offering actionable insights from the latest research, practical applications, and best practices. Presenters also highlighted the role and importance of workforce development strategies in promoting a healthier, more productive workforce, and its potential organizational impacts, such as reduced turnover and absenteeism.

Moderator: 

  • Karen Philbrick: Executive Director/CEO – Mineta Transportation Institute

Speakers:

  • Janie Berry: Deputy Director of Human Resources –Santa Clara Valley Transportation Authority
  • Sandy Brennan: Vice President and Project Manager – Foursquare Integrated Transportation Planning
  • Michael Coplen: President & Founder – TrueSafety Evaluation, LLC
  • John Courtney: Amalgamated Transportation Union Representative – Amalgamated Transit Union Local 265
  • Ed Watt: Principal – WattADR

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Making Connections 2024 – Engaging and Interactive Training Strategies

This session about innovative and engaging training methods was presented as part of TWC’s Making Connections 2024 transit workforce conference in November, 2024.

Transit Workforce Center

November 2024

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Session Description: This session was designed to enhance learner engagement by utilizing interactive learning techniques. Through a discussion led by a panel of seasoned instructional designers from diverse backgrounds, the workshop demonstrated how to translate material into engaging activities through the use of storytelling, gamification, and real-world problem-solving exercises. Additionally, the workshop showcased a blend of traditional methods and innovative technology tools to create learner-centered instructional experiences that promote critical thinking, problem-solving, and collaboration through group work and discussions.

Speakers:

  • Julie Deibel-Pundt: Program Director, Instructional Design – International Transportation Learning Center / Transit Workforce Center
  • Frank Burnett: Training Specialist – International Transportation Learning Center / Transit Workforce Center
  • Allie Franklyn: Instructional Designer – International Transportation Learning Center / Transit Workforce Center
  • Kristen Ribaudo: Senior Instructional Designer – International Transportation Learning Center / Transit Workforce Center

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Making Connections 2024 – Tracking Your Impact: How Agencies and Unions Analyze and Use Workforce Data

This session about measuring metrics for workforce development initiatives was presented as part of TWC’s Making Connections 2024 transit workforce conference in November, 2024.

Transit Workforce Center

November 2024

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Session Description: Employment in public transportation is affected by broad economic and demographic dynamics, but honing in on transit workforce trends can be challenging. The Transit Workforce Center created the Transit Workforce Data Dashboard to distill relevant data points from national datasets. In this session, TWC highlighted specific employment patterns and challenges in transit-related occupations and panelists covered research and trends in national and agency-level datasets.

Moderator: 

  • Michaela Boneva: Research Associate – International Transportation Learning Center / Transit Workforce Center

Speakers:

  • Nick Biggar: District Director – Greater Cleveland RTA
  • Valerie Campo: Mentor Program Coordinator – Champaign-Urbana Mass Transit
  • Douglas Nevins: Senior Researcher – International Transportation Learning Center / Transit Workforce Center
  • Darnell Morris: Vice President – ATU Local 268, Greater Cleveland RTA
  • Dr. Shanta Hejmadi: Senior Data Scientist– Metro Transit (MN)

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Making Connections 2024 – Identifying and Accessing Funding to Support and Expand Your Workforce Development Initiatives

This session about funding opportunities for workforce development was presented as part of TWC’s Making Connections 2024 transit workforce conference in November, 2024.

Transit Workforce Center

November 2024

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Session Description: Good workforce development programs require resources and investment. Funding is available through a variety of programs to help subsidize the workforce development efforts of transit agencies and their partners. With the Bipartisan Infrastructure Law, the federal government committed to providing funding, through a variety of new and existing competitive grant programs, that can be used for workforce development and training activities. This session featured an overview of funding opportunities, the types of projects that have been awarded funding, and resources available to stay informed about workforce development related grants from a variety of sources.

Moderator:

  • Karitsa Holdzkom: Senior Policy Analyst  – International Transportation Learning Center / Transit Workforce Center

Speakers:

  • Eliseo Acosta Jr: Workforce Development Coordinator – Amalgamated Transit Union
  • Josh Baker: CEO – AMTRAN
  • Stu Bass: Principal – Progress Worx; Founding Director – Keystone Development Partnership
  • Jamaine “G” Gibson: Director of Apprenticeships and Workforce Development – Amalgamated Transit Union
  • Paige Shevlin: Strategic Advisor – Department of Transportation
  • Rob Gamble: Sr Workforce and Academic Strategist – California Transit Works!

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