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twc@transportcenter.orgResource Center
The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.
We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.
Transit Workforce Shortage: Synthesis Report and Toolkit
The Transit Workforce Shortage Study builds a framework for APTA, its members, and its partner organizations to better understand the workforce shortage’s causes and provides best practices for recruiting, hiring, and retaining transit operations workers.
American Public Transportation Association
March 2023
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APTA’s Transit Workforce Shortage Study combines information from a survey of public transit workers and interviews with public transportation agencies to provide insight into ways to address the national shortage of transit workers. The report provides information on actions agencies have taken to address the workforce shortage, and the toolkit provides step-by-step answers to workforce shortage scenarios agencies are facing every day.
This report builds on findings from the first interim report.
How Neutral Third-Party Intervention Can Improve Retention in the Transit Industry
This study proposes methods that follow transformative mediation in order to improve hiring and retention at transit agencies and other companies by providing an organizational culture that respects each person’s dignity, identity, and opinions.
Mineta Transportation Institute
March 2023
TOPICS: Diversity, Equity, Inclusion, and Access, Hiring and Recruitment, Policy and Planning, Retention, Workforce Shortage
Grant Application Checklist for a Strong Transportation Workforce and Labor Plan
This checklist provides information on the components of an ideal labor plan when applying to DOT discretionary grants in order to best meet the criteria for a strong workforce. The checklist prompts grant applicants to consider their labor-management partnerships, workforce training and education, and hiring and retaining underrepresented workers.
US Department of Transportation
February 2023
TOPICS: Funding Opportunities, Policy and Planning
A Framework to Promote Diversity and Inclusion in Workforce Development in the Southeast States
This project developed a framework for creating an inclusive and functional workforce environment for transportation agencies in the southeast region. The project identifies existing gaps, predicts future needs, and captures the role transportation agencies, research centers, DOTs, and professional organizations can play to recruit, train, and maintain a diverse and inclusive workforce.
Southeastern Transportation Research, Innovation, Development and Education Center
February 2023
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Realizing the Workforce Potential of Infrastructure Investments
This report details strategies for states to realize the workforce and job quality potential of infrastructure investments in critical sectors, particularly those poised for significant additional investments through the IIJA and IRA. The report explains specific funding streams on which states can capitalize and outlines a framework for priority actions that states can take to foster broad opportunity to benefit from good quality jobs connected to state spending in two of the most significant infrastructure sectors. The framework highlights examples of models and uses of these strategies from around the country, including a summary of instances of public infrastructure agencies embedding job quality and workforce aims into competitive procurement processes to influence private sector practices.
Markle; Eno Center for Transportation; National Association of State Energy Officials
February 2023
TOPICS: Policy and Planning, Procurement
Trade and Transportation Talent Pipeline Blueprints: Building University-Industry Talent Pipelines in Colleges of Continuing and Professional Education
This report identifies the steps required to build talent pipelines that target in-demand trade and transportation occupations requiring specific degrees, certificates, and non-credit professional development and provides a literature review and labor market data analysis. It also includes documentation of methodology in planning a pilot program for Colleges of Professional and Continuing Education housed within each of the 23 California State University campuses.
Mineta Transportation Institute
February 2023
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Assault Awareness and Prevention for Transit Operators (Direct Delivery)
This course provides transit bus operators with knowledge and skills to reduce the likelihood of assault incidents, including defining assault and types of incidents that could be considered assault, covering prevention strategies such as communication and response skills, and emphasizing the importance of reporting assault incidents and seeking recovery assistance.
National Transit Institute
TOPICS: Safety and Health, Training
You can register for the course with the Rutgers University Noncredit Course Catalog & Registration System.
Assault Awareness and Prevention for Transit Operators (Train the Trainer)
This virtual course will provide transit agency instructional staff with the support necessary to deliver the Assault Awareness and Prevention course within their agencies. Each registered participant will receive an electronic instructor package that will include an instructor guide, course slides, instructor notes, and the participant workbook. Participants will be able to deliver the training to provide transit bus operators with knowledge and skills to reduce the likelihood of assault incidents.
National Transit Institute
January 2023
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You can register for the course with the Rutgers University Noncredit Course Catalog & Registration System. The direct delivery course for operators can be found here.