1-855-888-NTWC (6892)
twc@transportcenter.orgResource Center
The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.
We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.
Content in external resources linked from the Resource Center is solely the responsibility of the resource authors and does not necessarily reflect the perspectives of or endorsement by the Transit Workforce Center.
CLEAR
Building a Sustainable Workforce in the Public Transportation Industry—A Systems Approach
TRB’s Transit Cooperative Research Program (TCRP) Report 162: Building a Sustainable Workforce in the Public Transportation Industry—A Systems Approach provides a guidebook that addresses contemporary issues in workforce development, retention, and attraction, and public transportation image management.
The guidebook provides practical tools to transit agencies on a variety of workforce issues including workforce strategies that enhance organizational processes, performance metrics to evaluate the impact of workforce strategies, image management techniques that improve perceptions of the public transportation industry, and benchmarking processes that allow for continuous organizational improvement.
The guidebook is separated into modules that may be used independently or together in the form of the fully integrated guidebook.
Transit Cooperative Research Program (TCRP)
January 2013
LEARN MORE
Dialogue for Women in Blue-Collar Transportation Careers
This short summary report describes unique challenges and recommendations regarding women in blue-collar positions in transportation.
US Department of Transportation
September 2011
LEARN MORE
Guidebook for Recruiting, Developing, and Retaining Transit Managers for Fixed-Route Bus and Paratransit Systems
TRB’s Transit Cooperative Research Program (TCRP) Report 139: Guidebook for Recruiting, Developing, and Retaining Transit Managers for Fixed-Route Bus and Paratransit Systems explores resources for fixed-route bus, general public demand response, and Americans with Disabilities Act (ADA) paratransit systems resources to assist in the recruitment, development, and retention of managers.
Transit Cooperative Research Program
March 2010
LEARN MORE
Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; Transit Cooperative Research Program
Vehicle Operator Recruitment, Retention, and Performance in ADA Complementary Paratransit Operations
TRB’s Transit Cooperative Research Program (TCRP) Report 142: Vehicle Operator Recruitment, Retention, and Performance in ADA Complementary Paratransit Operations provides guidance for understanding the relationships that influence and enhance operator recruitment, retention, and performance in Americans with Disabilities Act (ADA) complementary paratransit services.
Transit Cooperative Research Program (TCRP)
TOPICS: Hiring and Recruitment, Retention, Training
Innovative Practices in Transit Workforce Development
TRB’s Transit Cooperative Research Program (TCRP) Research Results Digest 88: Innovative Practices in Transit Workforce Development examines innovative practices in workforce development in several cities in Canada, France, and Belgium.
Transit Cooperative Research Program (TCRP)
June 2008
LEARN MORE
Public Transportation Operating Agencies as Employers of Choice
TRB’s Transit Cooperative Research Program (TCRP) Report 103 documents principles, techniques, and strategies that are used in workforce recruitment, development, and retention. The report includes a companion document, “Communications Strategy and Implementation Plan, Positioning the Public Transportation Operating Agency as an Employer of Choice” that describes strategies and solutions that offer the greatest potential for positioning public transportation operating agencies as an employer of choice.
Contributors: Watson Wyatt Worldwide and Focus Group Corporation
Transit Cooperative Research Program
January 2004
LEARN MORE
The Workforce Challenge
This report compiles research about the issues facing the transportation workforce, including changing skills, an aging workforce, and low prioritization of training. The report recommends working to expand existing federal and academic resources, create an institutional focus for the issue, and establish human resources management as a strategic function within the transportation community.
Transportation Research Board
January 2003
LEARN MORE
Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; Committee on Future Surface Transportation Agency Human Resource Needs: Strategies for Recruiting, Training, and Retaining Personnel
Santa Clara Valley Transportation Authority (VTA) Joint Workforce Investment Program
This case study examines the Joint Workforce Investment (JWI), established in 2006, which is a joint labor management partnership between the Santa Clara Valley Transportation Authority (VTA) and the Amalgamated Transit Union Local 265 (ATU). It includes discussion of three primary programs brought together under the JWI initiative: the Maintenance Career Ladders Training Project (MCLTP), New Operator/Mentor Pilot Project, and Health and Wellness Project.
ICF International
TOPICS: Hiring and Recruitment, Labor-Management Partnerships, Mentorship, Program Evaluation and ROI, Safety and Health, Training
