Resource Center
The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.
We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.
How Women Fare in the Transit Industry
This webinar provides an overview of the barriers and solutions to including more women in the transit industry. Panelists discuss strategies to support women in transit and share examples of transit agencies that have effectively implemented programs to attract, retain, and advance women in the industry.
Transportation Research Board
September 2020
TOPICS: Diversity, Equity, Inclusion, and Access, Hiring and Recruitment, Policy and Planning, Retention
The webinar draws on research from TCRP Synthesis 147: Attracting, Retaining, and Advancing Women in Transit.
Empowering a Resilient Transit Workforce
This webinar identifies critical labor market benchmarks and addresses ways to cultivate a more resilient and empowered transit workforce, particularly in the post-COVID world. The speakers delve into resiliency challenges and education and training solutions.
Eno Center of Transportation
June 2020
LEARN MOREBus Maintenance and Bus Testing Program Peer-to-Peer Exchange
This report presents a summary of the bus maintenance worker training peer exchange, hosted by the Federal Transit Administration (FTA). Significant shifts in the types of transit buses being procured (e.g., from traditional buses to alternative fuel/low- and no-emission buses) require new and different types of frontline worker training. Through the peer exchange, stakeholders, including industry representatives, shared knowledge about bus maintenance worker training and discussed best practices for developing the next generation of highly-skilled bus technicians.
Federal Transit Administration
May 2020
LEARN MOREAdvancing Frontline Workforce Development Meeting: Synthesis
This report synthesizes findings from a two-day gathering of more than two dozen transit industry labor and management representatives who engaged in in-depth discussions on frontline workforce training needs across the U.S. The purpose of the meeting was to identify immediate, short-term, and long-term training needs for the frontline public transportation workforce in the U.S. and ways to connect apprenticeship and formal training programs to support these needs.
National Transit Institute; Federal Transit Administration; International Transportation Learning Center
February 2020
LEARN MOREInnovative Transit Workforce Development Projects of 2015: Summative Evaluation
This report provides the results of an evaluation of Innovative Transit Workforce Development Program projects awarded in Fiscal Year 2015. Based on a competitive application process, FTA awarded 16 workforce development projects to transit authorities, higher education institutions, Native American tribes, and nonprofit organizations individually or as a consortium.
Federal Transit Administration
February 2020
LEARN MOREAttracting, Retaining, and Advancing Women in Transit
This TCRP report explores the strategies that have been deployed in transit and other related industries in order to attract, retain, and advance women in a variety of roles. It includes a survey of current representation of women, barriers faced, and diversity initiatives in the transportation industry, as well as case studies from several major transit agencies.
Transit Cooperative Research Program
January 2020
LEARN MORE
Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; Transit Cooperative Research Program; ICF Allison Alexander
Emerging Leaders Presentation: Recruiting & Retaining Bus Operators
This slidedeck, from the APTA Emerging Leaders Program class of 2019 presentations, provides an overview of research and transit agency case studies to capture key themes on the topics of bus operator recruitment and retention.
American Public Transportation Association
December 2019
TOPICS: Career Pathways, Diversity, Equity, Inclusion, and Access, Hiring and Recruitment, Retention
Managing the Transit Scheduling Workforce
This report presents an overview of the practices and procedures transit agencies use to manage their scheduling workforce and will allow agencies to compare what they are currently doing with what others are doing in this area. The report also analyzes how transit systems are evolving their practices to adapt to industry and technological changes. It provides transit systems with new ideas and strategies to retain good schedulers.
Transit Cooperative Research Program
TOPICS: Career Pathways, Hiring and Recruitment, Training
This report is designed to assist transit agencies in managing their transit scheduling human capital. The report presents an overview of the practices and procedures transit agencies use to manage their scheduling workforce and will allow agencies to compare what they are currently doing with what others are doing in this area. The report also analyzes how transit systems are evolving their practices to adapt to industry and technological changes. It provides transit systems with new ideas and strategies to retain good schedulers.
Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; Transit Cooperative Research Program; Transit Cooperative Research Program Synthesis Program; Michael J. Walk; James P. Cardenas; Kristi Miller; Jessica Alvarez; Sandy Davis; Peter Hadley