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twc@transportcenter.orgResource Center
The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.
We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.
Gender Imbalance in the Transport Sector: A Toolkit for Change
This study builds upon findings from the SuM4All Global Roadmap for Action, which called for the transport sector to address key barriers inhibiting women from accessing decent work in the industry.
Sustainable Mobility for All
May 2023
TOPICS: Diversity, Equity, Inclusion, and Access, Hiring and Recruitment, Policy and Planning, Retention
LADOT Bilingual Glossary of Transportation Terms
This glossary includes over 100 transportation planning and community engagement terms to improve and standardize Spanish language communication in the industry.
Los Angeles Department of Transportation
May 2023
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In 2020-2022, LADOT collaborated with LA Walks, community members, transportation and planning practitioners, advocates and others to develop LADOT’s first Spanish glossary. The project includes over 100 transportation planning and community engagement terms to improve and standardize LADOT’s Spanish language communication, as well as empower Spanish speaking communities to advocate for transportation improvements.
Creating Opportunities for Individuals with Disabilities in the Transportation Workforce
This NCMM/TWC learning module offers hiring professionals strategies to recruit and retain individuals with disabilities in the transportation workforce.
National Center for Mobility Management; Transit Workforce Center
May 2023
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Apprenticeship Start-up Summary
These summaries outline the steps to tailor an effective Registered Apprenticeship (RA) program. These steps can be completed in order or, in some cases, concurrently. Apprenticeship programs are customizable to meet the employers’ skill requirements.
ProgressWorx
April 2023
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If the workforce for the occupation to be registered as an apprenticeship is represented by a labor union, the employer and union would register the program as an Individual Joint program. If the workforce is not represented, the program would be registered as an Individual Non-Joint program by the employer.
Engaging Frontline Employees in Adopting New Transit Technologies
The purpose of this guidebook, made in collaboration with the Amalgamated Transit Union (ATU), is to help management staff in the US transit industry engage frontline employees as they transition into a new era of transit technologies. The guidebook considers broader issues such as workforce shortages, provides advice and information on training frontline employees on new transit technologies, and discusses the usefulness of apprenticeships.
National Center for Applied Transit Technology
April 2023
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Workforce Mini-Guides
These six workforce development mini-guides are designed to help develop and implement successful strategies to address the critical workforce shortages seen across the public transportation industry. They cover these topics: advancing awareness of transit careers; creating internships and apprenticeships; recruiting and hiring transit workers; serving the underserved in the workforce; onboarding, training, and retaining workers; and building a transit curriculum.
American Public Transportation Association
April 2023
TOPICS: Apprenticeship, Career Pathways, Diversity, Equity, Inclusion, and Access, Hiring and Recruitment, Retention, Trainer and Mentor Development, Workforce Shortage
An October 2022 survey conducted by APTA revealed that 96 percent of transit agencies of all sizes are experiencing workforce challenges, and 84 percent said these shortages are impacting their ability to provide service. APTA developed these mini-guides building on their 2021 Transit Workforce Readiness Guide and combining industry insights and stories, case studies, lessons learned, and best practices.
Apprenticeship Equal Employment Opportunity Toolkit
This toolkit provides advice on how to reach the Department of Labor utilization goal for sponsors of Registered Apprenticeship Programs to have individuals with disabilities make up at least 7% of people enrolled. It includes information about outreach and recruitment; preventing harassment, intimidation, and retaliation; providing reasonable accommodations; developing and implementing an affirmative action program, and encouraging self-identification.
Partnership on Inclusive Apprenticeship
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Guidebook for Mobility Innovation: Principles to Plan, Design, & Implement Innovative Mobility Projects
This guidebook is designed to help mobility innovators in the transportation sector while developing and implementing a pilot project. It provides a series of principles to better plan, design, and implement innovative mobility pilot projects.
Shared-Use Mobility Center
April 2023
TOPICS: Policy and Planning, Training
This guidebook is designed to help mobility innovators in the transportation sector while developing and implementing a pilot project. It provides a series of principles to better plan, design, and implement innovative mobility pilot projects. These principles have supporting information about strategies to execute this principle, examples of this principle in action, resources about this principle, and questions to prompt team discussions. The guidebook includes advice and support for training transit workers during a pilot project.