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twc@transportcenter.orgResource Center
The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.
We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.
CLEAR
Advancing Frontline Workforce Development Meeting: Synthesis
This report synthesizes findings from a two-day gathering of more than two dozen transit industry labor and management representatives who engaged in in-depth discussions on frontline workforce training needs across the U.S. The purpose of the meeting was to identify immediate, short-term, and long-term training needs for the frontline public transportation workforce in the U.S. and ways to connect apprenticeship and formal training programs to support these needs.
National Transit Institute; Federal Transit Administration; International Transportation Learning Center
February 2020
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Apprenticeship is a Win-Win for Workers and Employers
These two case studies provide an analysis of apprenticeship programs at Baltimore Alliance for Careers in Healthcare (BACH) in Baltimore, Maryland, and the Guilford Apprenticeship Partners (GAP) in Greensboro, North Carolina. The case studies highlight the different approaches each organization used for their apprenticeship programs.
National Fund for Workforce Solutions
December 2019
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Training and Apprenticeships to Address Transit Workforce Gaps
This piece, penned by Jack Clark of the International Transportation Learning Center (ITLC), explores the role of training and apprenticeship programs in meeting workforce needs in transit, with a focus on operators. It discusses a few leading examples of apprenticeship programs in transit, as well as the role of mentorship in a strong apprenticeship program.
Eno Center for Transporation
August 2019
TOPICS: Apprenticeship, Career Pathways, Mentorship, Training
The High Road to Public Transit
This report provides a project overview of the high road training partnership (HRTP) in California between Santa Clara Valley Transportation Authority (VTA) and ATU Local 265 and the formation of California Transit Works (CTW).
California Workforce Development Board
June 2019
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Tool for Measuring the Cost of Turnover
This Cost of Turnover Tool is a simple, “back of the envelope” calculator to help estimate how much it costs to replace staff. The tool can be useful for transit agencies looking to understand the costs of a low retention rate, or those looking to calculate the return-on-investment of mentoring or apprenticeship programs.
Aspen Institute
March 2019
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Behind the Wheel
This report, Behind the Wheel: A case study of Mission College and Santa Clara Valley Transportation Authority’s Coach Operator Apprenticeship Program, is part of the Social Policy Research Associates’ evaluation of the California Apprenticeship Initiative. The case study describes the development of the Coach Operator and Transportation Apprenticeship, including why the partners chose an apprenticeship model to meet their training needs, how the program was developed and structured, and what apprentices and employers report about their experiences in the program. It concludes with a discussion of the program’s sustainability.
Foundation for California Community Colleges; Social Policy Research Associates
January 2019
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Setting the Standard for Transit Apprenticeships
This article in In Transit summarizes The Amalgamated Transit Union’s (ATU’s) and the International Transportation Learning Center’s (ITLC’s) efforts to promote apprenticeship program development. It discusses apprenticeship programs at several transit agencies and ATU locals, as well as the role of mentorship in a successful apprenticeship program.
Amalgamated Transit Union
September 2018
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Equity from the Frontline: Workers’ Insight and Leadership Supports a Network of Apprenticeships in Transit
This case study, part of the Equity in Apprenticeship report series from COWS at UW-Madison, explores the Joint Workforce Investment in the South Bay Valley Transportation Authority, which has developed a web of apprenticeships and advancement opportunities. The series highlights programs that use apprenticeship and mentorship to extend occupational opportunity to historically marginalized groups, especially people of color and women.
COWS at University of Wisconsin
August 2018
TOPICS: Apprenticeship, Career Pathways, Diversity, Equity, Inclusion, and Access, Hiring and Recruitment, Mentorship, Trainer and Mentor Development