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twc@transportcenter.orgResource Center
The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.
We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.
How to train for the Bus – The Zero Emission Bus (ZEB)
In this video, James Hall, Principal & Founder of ZEB Tech, and Bekhi Spika, Vice President & Chief Revenue Officer of Spika Design & Manufacturing, have a conversation about transitioning and training the transit workforce for zero-emission buses.
Spika Design & Manufacturing
February 2024
TOPICS: Training, Zero Emission Buses
How to Deal with the Worker Shortage and Evolving Skill Requirements of the Public Transport Sector
This report provides a European counterpart to those produced within the United States on the transit workforce shortage. It gives an overview of the workforce shortage’s causes, as well as recommendations for addressing evolving skill requirements, diversifying the workforce, and more.
Expert Group on Urban Mobility, European Commission
February 2024
TOPICS: Diversity, Equity, Inclusion, and Access, Hiring and Recruitment, Training, Workforce Shortage
Zeroing in on New Standards for the Zero Emission Bus (ZEB) Fleet
In this video, Bryan Sooter, P.E., Director of Standards at the American Public Transportation Association (APTA), and Bekhi Spika, VP and CRO of Spika Design & Manufacturing, have a conversation about ZEB standards, including how standards are created in public transportation; the challenges faced by transit agencies in getting prepared for an entirely new way of operating with entirely new technology in existing, new or modified infrastructure; the kinds of areas that new standards on ZEB can be expected to encompass; and the guidance on resources available from APTA for transit agencies shifting to ZEB fleets.
Spika Design & Manufacturing
February 2024
TOPICS: Policy and Planning, Training, Zero Emission Buses
Case Study: Golden Gate Transit & Amalgamated Transit Union Local 1575
Marin County, California-based Golden Gate Transit (GGT) operates commuter bus lines in four Bay Area counties, including San Francisco. Like many agencies, GGT has struggled with operator recruitment and retention. To address these challenges, the agency and the union representing operators, Amalgamated Transit Union Local 1575, formed a labor-management partnership, the Workforce Investment Network (WIN). The WIN partnership has implemented bus operator mentorship, apprenticeship, and pre-apprenticeship programs; formed partnerships with educational institutions and community groups; made policy changes to promote diversity, equity, and inclusion; and identified opportunities to remove particular barriers to entry for job seekers.
Transit Workforce Center
February 2024
TOPICS: Apprenticeship, Career Pathways, Diversity, Equity, Inclusion, and Access, Hiring and Recruitment, Labor-Management Partnerships, Mentorship, Policy and Planning, Trainer and Mentor Development, Training, Workforce Shortage
Read Rich Diaz’s Transit Career Story on the TWC Blog to learn more.
View the full case study below:
Champaign-Urbana Mass Transit District’s Zero Emission Technology
Check out Champaign-Urbana Mass Transit District’s (MTD) zero emission technology! In these videos, MTD unveils their zero-emission buses and their work to use fully solar-produced hydrogen.
Champaign-Urbana Mass Transit District
February 2024
TOPICS: Zero Emission Buses
Making a Positive Impact: GCRTA and ATU Local 268’s Operator Mentoring Program
This video provides an overview of the Greater Cleveland Regional Transit Authority (GCRTA) and Amalgamated Transit Union (ATU) Local 268 operator mentoring program. Incorporating the voices of frontline workers, it explains the benefits of mentoring that GCRTA has realized and provides a window into how the program developed.
Greater Cleveland Regional Transit Authority, Amalgamated Transit Union Local 268
February 2024
TOPICS: Mentorship
Understanding Workforce Diversity in the Transit Industry: Establishing a Baseline of Diversity Demographics
This study provides baseline data on the status of the racial/ethnic and gender diversity of the transit agency workforce in the U.S. and identifies potential barriers and promising practices for diversifying this workforce.
Mineta Transportation Institute
February 2024
LEARN MORE
The study updates those earlier studies with newer data drawn from five discrete research tasks:
- review of the scholarly and professional literature on the topic;
- review of the websites of the 50 largest transit operators;
- analysis of employee demographic data submitted by 152 transit operators as part of Equal Employment Opportunity (EEO) program plans;
- analysis of responses to an original survey sent to the human resources personnel of transit agencies (92 responses from staff at 68 agencies), and
- interviews with 12 professionals selected for their expertise in transportation workforce diversity monitoring, management, and/or advocacy.
National Outreach Survey for Transportation (NOST)
This report explores the status of sex and labor trafficking in the transportation industry. It explains and highlights a survey of frontline data collected from across the transportation industry, as well as from sex and labor trafficking survivors and direct victim service providers. Data analysis includes information about the current knowledge base on sex trafficking among frontline transportation workers and suggestions for training.
United Against Slavery
January 2024
TOPICS: Policy and Planning, Safety and Health, Training