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twc@transportcenter.orgResource Center
The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.
We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.
Content in external resources linked from the Resource Center is solely the responsibility of the resource authors and does not necessarily reflect the perspectives of or endorsement by the Transit Workforce Center.
CLEAR
Higher Education Practices to Prepare Future Transportation Professionals Regarding Disability, Accessibility, and Mobility Management
This National Center for Mobility Management (NCMM) Information Brief provides the results of a NCMM study regarding mobility management, disability, and accessibility content in higher education preparation programs. This brief offers recommendations regarding how to integrate such content, as well as information on the recruitment and retention of individuals with disabilities in the transportation industry.
Please click the link below to view NCMM’s Mobility Management in Practice Series; this brief is listed among several 2022 publications.
National Center for Mobility Management (NCMM)
April 2022
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Workforce Shortages Impacting Public Transportation Recovery
This policy brief summarizes results from a survey the American Public Transportation Association (APTA) conducted with transit agencies in early 2022. The majority of responding agencies reported difficulties with hiring, with bus operator recruitment being the biggest challenge.
American Public Transportation Association
March 2022
TOPICS: Hiring and Recruitment, Workforce Shortage
Invisible Disabilities in the Workplace
These two resources provide insight for employers into what “invisible” or “hidden” disabilities are, how to provide opportunities for employees to voluntarily disclose their disabilities, and how to support individuals with such disabilities to be successful in the workplace.
BetterUp; SHRM
February 2022
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Entry-Level Driver Training (ELDT) Resources
The Federal Motor Carrier Safety Administration (FMCSA) established Entry Level Driver Training (ELDT) regulations that set baseline training requirements for entry-level drivers. This rule impacts any individual wishing to obtain for the first time (or to upgrade to) a Class A or Class B Commercial Driver’s License. These resources from the Minnesota Rural Transit Assistance Program (RTAP) provide information about the regulations, training materials, training providers, checklists, etc. to assist transit agencies in complying with regulations.
Minnesota Rural Transit Assistance Program
February 2022
TOPICS: Career Pathways, Hiring and Recruitment, Training
Managing the Labor Shortage at Transit Agencies
This article examines labor shortages in the public transit industry. It focuses on the following points:
- Transit agencies across the United States are experiencing a significant shortage in labor, that the COVID-19 pandemic has worsened. This shortage is negatively impacting the services they provide to the public.
- Employees at transit agencies have a significantly higher median age than employees in other industries.
- Transit agencies should use data and information to consider recruiting and retaining employees for the long term.
Shared-Use Mobility Center
November 2021
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Workforce and Talent Management Study
This study provides an in-depth examination of the U.S workforce development system and offers nine recommendations to inform future policy development and keep the critical infrastructure workforce nimble in the face of change. The recommendations are guided by the principle that all workers must have access to the education, training, and resources necessary to begin and advance in critical infrastructure careers
National Infrastructure Advisory Council
September 2021
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The Education/Career Readiness Continuum graphic on page 11 of the report might be useful to agencies considering comprehensive workforce development plans.
Identifying Current and Future Training Needs of the Public Transportation Industry
This report documents a study commissioned by the National Transit Institute (NTI) as part of its work to address training needs. The study investigates skills gaps among the workforce of the U.S. public transportation industry, identifies strategies to address those gaps, and explores approaches to more successfully recruit and retain the full spectrum of the transit workforce, from frontline to technical to professional staff.
Federal Transit Administration; National Transit Institute
June 2021
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APTA Transit Workforce Readiness Guide
APTA’s Transit Workforce Readiness Guide is a highly interactive and easy-to-use online resource for executives and their staff to assist organizations in building a talent pipeline by attracting high school students into entry-level transit positions.