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twc@transportcenter.orgResource Center
The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.
We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.
CLEAR
Tool for Measuring the Cost of Turnover
This Cost of Turnover Tool is a simple, “back of the envelope” calculator to help estimate how much it costs to replace staff. The tool can be useful for transit agencies looking to understand the costs of a low retention rate, or those looking to calculate the return-on-investment of mentoring or apprenticeship programs.
Aspen Institute
March 2019
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Behind the Wheel
This report, Behind the Wheel: A case study of Mission College and Santa Clara Valley Transportation Authority’s Coach Operator Apprenticeship Program, is part of the Social Policy Research Associates’ evaluation of the California Apprenticeship Initiative. The case study describes the development of the Coach Operator and Transportation Apprenticeship, including why the partners chose an apprenticeship model to meet their training needs, how the program was developed and structured, and what apprentices and employers report about their experiences in the program. It concludes with a discussion of the program’s sustainability.
Foundation for California Community Colleges; Social Policy Research Associates
January 2019
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Setting the Standard for Transit Apprenticeships
This article in In Transit summarizes The Amalgamated Transit Union’s (ATU’s) and the International Transportation Learning Center’s (ITLC’s) efforts to promote apprenticeship program development. It discusses apprenticeship programs at several transit agencies and ATU locals, as well as the role of mentorship in a successful apprenticeship program.
Amalgamated Transit Union
September 2018
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Equity from the Frontline: Workers’ Insight and Leadership Supports a Network of Apprenticeships in Transit
This case study, part of the Equity in Apprenticeship report series from COWS at UW-Madison, explores the Joint Workforce Investment in the South Bay Valley Transportation Authority, which has developed a web of apprenticeships and advancement opportunities. The series highlights programs that use apprenticeship and mentorship to extend occupational opportunity to historically marginalized groups, especially people of color and women.
COWS at University of Wisconsin
August 2018
TOPICS: Apprenticeship, Career Pathways, Diversity, Equity, Inclusion, and Access, Hiring and Recruitment, Mentorship, Trainer and Mentor Development
Bus Maintenance Apprenticeship Framework
The Bus Maintenance Apprenticeship Framework was developed by the National Bus Maintenance Apprenticeship Committee and approved by the U.S. DOL. It is a competency based framework that includes all of the tasks an apprentice should be able to demonstrate as a result of the training. Tasks are based on the ASE task list and APTA training standards. It is only a guide, locations can add or remove tasks to suit their individual operations.
The framework spreadsheet was developed by ITLC as a more in-depth and customizable version of the Bus Maintenance Apprenticeship Framework. Note the various tabs at the bottom for each Job Function.
International Transportation Learning Center; The Urban Institute
January 2018
TOPICS: Apprenticeship, Training, Zero Emission Buses
TCRP Research Report 199: Transit Technical Training (Volumes 1 & 2)
TCRP Research Report 199: Transit Technical Training is a two-volume set that presents guidance on technical training programs and the implementation of those for transportation agencies.
The report’s first volume, Guide to Applying Best Practices and Sharing Resources, documents the best models of technical training programs serving U.S. and international transportation agencies and related industries.
The second volume, Guide to Overcoming Barriers to Implementing Best and Innovative Training, provides public transportation agencies with best practices, strategies, and resources to assist with the implementation of effective and innovative training programs and techniques for frontline employees.
Transit Cooperative Research Program (TCRP)
January 2018
TOPICS: Apprenticeship, Safety and Health, Training
Transit Coach Operator Competency-Based Framework
This is the full Competency-Based Occupational Framework for Registered Apprenticeship for transit coach operator/bus operators.
The Urban Institute & International Transportation Learning Center
August 2017
TOPICS: Apprenticeship, Training, Zero Emission Buses
The Transit Elevator-Escalator Training Consortium: A Model for Successful Training Development
A report on the process, products and outcomes related to the first National consortium for development of training for public transportation maintenance employees. This joint labor-management effort set a proven model for multiple other similar consortia. Products include – instruction ready courseware, a nationally recognized apprenticeship program for transit maintenance elevator/escalator maintainers and train-the-trainer program.