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twc@transportcenter.orgResource Center
The Transit Workforce Center is pleased to host a curated collection of publications and other materials to assist stakeholders engaged in transit workforce development. The Resource Center includes case studies, training materials, research reports, and other materials of interest, including publications produced by federal government agencies, transit organizations, and independent research entities. Resources may be filtered by topic, resource type, and transit mode. This TWC blog post explains how to use the Resource Center.
We are continuing to update the Resource Center regularly. Please contact us via the Request Help menu option if you would like assistance using the Resource Center or are looking for resources on a particular topic. We also welcome suggestions of topics or specific resources to add.
Content in external resources linked from the Resource Center is solely the responsibility of the resource authors and does not necessarily reflect the perspectives of or endorsement by the Transit Workforce Center.
Public Transit Workforce Development for Zero-Emission Vehicles
This TCRP report focuses on vehicle maintenance of battery-electric and fuel-cell transit buses, including case studies from transit as well as lessons from the automotive and school transportation industries. Recommendations include assessing workforce skills through skills-gap analysis, building a systematic process for building skills (including through frontline worker engagement and the creation of formalized training programs, e.g., registered apprenticeship), and working proactively on recruitment and retention.
Transit Cooperative Research Program
December 2025
TOPICS: Low-No, Policy and Planning, Procurement, Safety and Health, Training
Contributor(s): National Academies of Sciences, Engineering, and Medicine; Transportation Research Board; Transit Cooperative Research Program; International Transportation Learning Center, John Schiavone, Karitsa Holdzkom, Douglas Nevins, Michaela Boneva; Planning Communities, Ann Steedly, Brandy Hutson, James Farrell
Continuing to Serve — Veterans’ Transit Career Routes
In celebration of Veterans Day, TWC and external partners hosted a webinar exploring public transportation workforce pathways and opportunities for veterans. Check out the webinar recording to hear from transit agencies and veterans about the experience veterans bring to public transportation, the various career trajectories they can follow in the industry, and how to launch veteran-focused outreach and recruitment programs.
Transit Workforce Center
November 2025
TOPICS: Career Pathways, Community Engagement, Hiring and Recruitment, Policy and Planning, Retention, Workforce Shortage
In celebration of Veterans Day, TWC and external partners hosted a webinar exploring public transportation workforce pathways and opportunities for veterans. Check out the webinar recording below to hear from transit agencies and veterans about the experience veterans bring to public transportation, the various career trajectories they can follow in the industry, and how to launch veteran-focused outreach and recruitment programs.
Panelists:
- Maurice Blue — Senior Sourcing Officer, Proactive Sourcing, Washington Metropolitan Area Transit Authority (WMATA)
- Olivia Jones — Director, Operations Control Center and Training, CapMetro
- Leesa Lester — Transit Director, Southern Iowa Trolley
- Alex Ramos — Outreach Coordinator, Transport Workers Union Local 100/Training Upgrade Fund; Light Maintainer, Metropolitan Transportation Authority–New York City Transit
- Adam Rosenfield — Program Manager, Workforce Outreach, CapMetro
- Tim Tarrant — Vice President for Commuter/Passenger, Brotherhood of Railroad Signalmen
Recording:
Streamlining Operator Hiring Practices — Key Takeaways from TWC’s Review of Existing Research
TWC is launching a new research effort aimed at documenting current transit agency hiring processes for operators and producing new resources to support agencies’ operator hiring efforts. The first part of the initiative is this introductory brief which reviews prior research on operator hiring practices in the transit industry, including best practices and lessons from other industries.
Transit Workforce Center
November 2025
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Power Your Workforce
This playbook introduces the business value of partnering with CTE, explains how these programs prepare learners with in-demand skills, and shows how employers can tap into this pipeline to meet current and future workforce needs. It explains how community college CTE programs work and provides a clear path to collaboration. It’s companion piece, Partnerships in Practice, offers strategies, tools, and advice for working with local colleges.
Jobs for the Future
September 2025
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Check out TWC’s college partnership case study for examples from transit of agencies engaging with their local college partners.
Partnerships in Practice: How to Engage With CTE Programs
This guide outlines a range of ways employers can engage with community college career and technical Education (CTE) programs, which are shown to be local sources of skilled workers. Offering strategies, tools, and advice for employers, it’s a companion piece to the JFF Power Your Workforce playbook.
Jobs for the Future
September 2025
LEARN MORE
Check out TWC’s college partnership case study for examples from transit of agencies engaging with their local college partners.
National Academies: Transportation Workforce Collection
The transportation industry has an all-encompassing need for an increasingly qualified workforce. The National Academies sponsor and publish research relating to the transportation workforce on a number of topics ranging from AI integration to mental health and wellness of transit system workers.
National Academies of Science, Engineering, and Medicine
TOPICS: Policy and Planning
College Partnerships in Public Transportation Workforce Development
Community colleges and other postsecondary institutions are leading providers of workforce education in the United States. Increasingly, transit agencies are partnering with local colleges to recruit and train new frontline workers and to upskill existing workers. Transit agencies and colleges, along with labor and community partners, have collaborated in unique ways based on their specific circumstances and needs. Developed through original research, this set of TWC mini case studies features summaries of those efforts, documenting three distinct approaches to partnering with local colleges.
Transit Workforce Center
September 2025
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Ergonomic risks in New York’s public transportation sector
Transit employees, including bus drivers, subway operators, maintenance personnel, and station staff, are routinely exposed to risk factors such as prolonged sitting, awkward postures, repetitive movements, forceful exertions, and vibration exposure. These conditions contribute to musculoskeletal disorders (MSDs), fatigue, reduced productivity, and long-term health complications. This paper examines the scope of ergonomic hazards within New York’s public transportation sector, highlighting their health, safety, and organizational impacts. It also explores existing gaps in ergonomic interventions and emphasizes the need for targeted strategies, including workplace redesign, training programs, and policy reforms, to reduce risks and improve worker well-being.
September 2025
TOPICS: Policy and Planning, Safety and Health