Understanding Workforce Diversity in the Transit Industry: Establishing a Baseline of Diversity Demographics

This study provides baseline data on the status of the racial/ethnic and gender diversity of the transit agency workforce in the U.S. and identifies potential barriers and promising practices for diversifying this workforce.

The study updates those earlier studies with newer data drawn from five discrete research tasks:

1. review of the scholarly and professional literature on the topic;
2. review of the websites of the 50 largest transit operators;
3. analysis of employee demographic data submitted by 152 transit operators as part of Equal Employment Opportunity (EEO) program plans;
4. analysis of responses to an original survey sent to the human resources personnel of transit agencies (92 responses from staff at 68 agencies), and
5. interviews with 12 professionals selected for their expertise in transportation workforce diversity monitoring, management, and/or advocacy.