Managing the Labor Shortage at Transit Agencies

This article examines labor shortages in the public transit industry. It focuses on the following points:

• Transit agencies across the United States are experiencing a significant shortage in labor, that the COVID-19 pandemic has worsened. This shortage is negatively impacting the services they provide to the public.
• Employees at transit agencies have a significantly higher median age than employees in other industries.
• Transit agencies should use data and information to consider recruiting and retaining employees for the long term.